Symptoms: The Batch processor relies on Microsoft MSMQ to function. When FNMS is first configured, the private queues are created in MSMQ and the service account is provided full permission to these queues. Therefore, if the service account change...
Summary This article provides steps to identify the evidence used to recognize applications within the FlexNet Manager Suite (FNMS)/Flexera One UI. This article also provides the steps to track down the Inventory source that is reporting this eviden...
Mutual TLS (mTLS) authentication with certificates configured on beacons and inventory device computers running the FlexNet inventory agent can be used to help ensure a level of trust between beacons and inventory devices. This article describes how...
Symptoms The inventory reading process reading data from an ILMT database running on SQL Server fails with an error similar to the following: SendInstallerEvidence (Transfer data from source 'ILMT' to FNMP) (VersionFrom: 9.2.3) Failed to execute R...
Summary This article provides steps to create a local application within FlexNet Manager Suite (FNMS)/Flexera One. There are several methods that can be used, this article will detail two different methods. Discussion Creating an application starti...
Summary This article provides instructions for manually downloading the Application Recognition Library (ARL), Product Use Rights Library (PURL) & Stock Keeping Unit (SKU) Library used by FlexNet Manager Suite. Manually downloading these libraries ma...
There may be times when you need to kill a long running Batch Processor Task as it may be blocking subsequent tasks. You can do this using the BatchProcessTaskConsole, which can be found on the Batch Processor server in C:\Program Files (x86)\Flex...
In the release of FlexNet Manager for Engineering Applications 2021 R1, there were two issues identified with some of the classic reports and with the OpenSSL version. A service pack has now been provided to address these and can be accessed through...
Summary This article describes usage metering data that FlexNet Manager Suite imports from Microsoft Endpoint Configuration Manager (also known as ConfigMgr, or SCCM), and suggests some SQL queries that can be used to investigate and troubleshoot pro...
NDI files are inventory files that help Flexera’s technical support team to investigate software recognition issues. For quicker resolution times, you can attach an NDI file to your support case. To generate an NDI File on the FlexNet inventory ag...
Summary For secure environments (for example, Oracle servers secured by firewalls), Flexera offers a stand-alone Oracle inventory collection agent that can be deployed on a compatible Windows server. This article explains what you need to know and d...
Summary This article discusses 3rd Party License Server Management using FlexNet Manager for Engineering Applications. Synopsis Custom plugins can be developed and used with FlexNet Manager for Engineering Applications to help manage 3rd party licens...
When errors occur in the FlexNet Manager Suite UI, details useful for guiding further troubleshooting to work towards diagnosing a root cause can often be found in the C:\ProgramData\Flexera Software\Compliance\Logging\WebUI\webui.log file on the web...
Author: Nicolas RousseauAuthor Email Address: nrousseau@flexera.comSolution Type: Custom ReportFlexera Product & Version: FlexNet Manager 2016-2020R1Environment: On Premise OnlyDevelopment Effort (Days): 4Implementation Effort (Days): 0.1Disclaimer:...
The XenApp server agent can be configured in two different ways. - either installed locally on one delivery controller on each site (which doesn't require network access)- or it can be given a comma separated list of controllers to connect to on the...
SummaryAn SCCM inventory connection schedule was completed but the Status of "Gathering inventory data" and "Uploading to Application Server" steps in the System Task shows "Skipped". The import.log of the SCCM inventory connection suggests it comple...
The following articles lists common installation issues and challenges with FlexNet Manager Suite On-premises: Checking FlexNet Manager Suite On-premises application server pre-requisite Windows featuresConfig.ps1 installation script fails with ...
There are several pre-requisites Windows features that must be installed prior to installing FlexNet Manager Suite On-premises application server components. If required features are not installed, various parts of FlexNet Manager Suite may not inst...
Summary FlexNet inventory agent not reporting after installation or events do not run as scheduled. Symptoms The Installation.log and Policy.log show a failure not being able to connect to the Beacon due to a Network Firewall, SSL Certificate/Revocat...
Symptoms FNMS Cloud returns a 403 HTTP error when using SAML authentication using ADFS as the identity provider. Cause This issue is due to the name ID isn't mapping in ADFS. Resolution To resolve the issue, please follow the detailed steps in the a...
