FlexNet Manager Knowledge Base

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Knowledge Base Articles

Error in Importing ARLs

SummaryDuring ARL import you receive error: SQL Server returned error code 9002 : line: 161 The transaction log for database 'DBName' is full due to 'ACTIVE_TRANSACTION'SymptomsI cannot get the ARLs, Purls, SKU to be imported in FNMS 2016. I'm runnin...

Slow Performance in WebUI

SummarySlow performance in FNMS when loading a view and recommended Database MaintenanceSymptomsSeveral views in FlexNet Manager Suite could have a decent amount of data and there are several factors that can cause decreased performance, for example ...

asbeta by Level 4
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Missing SKU

SummaryHow do I manually manage POs without SKUs?SynopsisWe have a problem because we are importing autodesk POs but we are missing nearly the 70% of the SKUs of that POs because we don't have it. We only have the SKU from the autodesk 2015-2016 prod...

cingham by Level 7
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ReportLog Import Failure

SummaryError when attempting to import report logs.SymptomsBecause of this error, we cannot rotate reportlogs. I tried to manually import the logs by the following:Run lmnewlog: c:\FlexLM\Lmgrd\11.12.1.5\lmutil.exe lmnewlog -c 1705@hpAAAA1 slbsls c:\...

cingham by Level 7
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Error in FNM EA 2016 R1 for Few Tabs and pages

SymptomsWe have encountered errors in few tabs and pages after upgraded from 15.5 to FNM EA 2016 R1. Error as given below:"An unknown error has occurred. See the FlexNet application log for details. (Error: java.lang.NullPointerException)."CauseThis ...

dbarr by Level 3 Flexeran
  • 539 Views
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Cannot log in to FNMS web console with error "Your account does not allow you to access FlexNet Manager Suite interactively."

SummaryCannot log in to FNMS web console with error "Your account does not allow you to access FlexNet Manager Suite interactively."SymptomsOperator cannot log in to FNMS web console. But operator's account is existing in the Accounts and the Status...

eozawa by Flexera Alumni
  • 536 Views
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