Symptoms
We have encountered errors in few tabs and pages after upgraded from 15.5 to FNM EA 2016 R1. Error as given below:
"An unknown error has occurred. See the FlexNet application log for details. (Error: java.lang.NullPointerException)."
Cause
This error is caused by an incomplete set of install files or corruption with the FlexNet Manager Directory.
Resolution
To resolve the issue rebuild the FlexNet Manager Admin and Reporting module directories. This can be done by browsing to the directory containing the flexnet.bat on the command line for each module and running "flexnet site make" while the services are stopped.
