FlexNet Manager Knowledge Base

AWS connector fails to execute due to PowerShell execution policy

When connecting the FlexNet beacon to AWS, it will fail to execute if the PowerShell execution policy isn’t set to RemoteSigned. If the policy is set to something else, you will see the following error message in the importer log and on the System T...

tjohnson1 Level 7 Flexeran Sep 01, 2022

AWS FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 FlexNet Manager Suite 2019 R2 FlexNet Manager Suite 2020 R1 FlexNet Manager Suite 2020 R2 FlexNet Manager Suite 2021 R1 FlexNet Manager Suite 2022 R1

SAP recommendations not available in Admin module

If the import button is not available for SAP recommendations in the SAP Admin module after you've accepted and released the recommendations, there may be a missing application on the beacon with the SAP environment. Follow the steps below to deter...

Graemehin Level 3 Flexeran Aug 16, 2022

FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 FlexNet Manager Suite 2019 R2 FlexNet Manager Suite 2020 R1 FlexNet Manager Suite 2020 R2 FlexNet Manager Suite 2021 R1 FlexNet Manager Suite 2022 R1 SAP

Error 2885 when installing the agent on Windows

Symptoms: When installing the Windows agent with a full UI on a device without Windows Installer 5.0, you will receive runtime error 2885. Diagnosis: Starting with the release of 2019 R2 (version 14.0) a hyperlink control was added to the instal...

tjohnson1 Level 7 Flexeran Apr 13, 2022

agent FlexNet Manager Suite 2019 R2 FlexNet Manager Suite 2020 R1 FlexNet Manager Suite 2020 R2 FlexNet Manager Suite 2021 R1

FlexNet Inventory Agent and Inventory Beacon Vulnerability Update IOJ-2210678

FlexNet Inventory Agent and Inventory Beacon Vulnerability Update IOJ-2210678 Executive Summary A potential vulnerability exists in FlexNet inventory agent and inventory beacon versions 2020 R2.5 and earlier installations on Microsoft Windows. The v...

AamerSharif Level 8 Flexeran Aug 25, 2021

FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 FlexNet Manager Suite 2019 R2 FlexNet Manager Suite 2020 R1 FlexNet Manager Suite 2020 R2

Inventory agent Inventory beacon

All Licenses view not retaining column order or grouping of custom fields

Description When viewing the All Licenses view at different times, the column order or the grouping filter is not retained.This affects custom fields rather than out-of-box columns. Replication Scenario Create more than one custom field in license...

NameTooShort Level 7 Flexeran Jul 01, 2021

Cloud FlexNet Manager Suite 2020 R1 On-premises

FNMS Integration with ServiceNow - Installations Missing in ServiceNow

Symptoms: After performing a full applications export from FNMS to ServiceNow, there are missing installations in ServiceNow which exists in FNMS. The applications do not exist in the staging table for ServiceNow, indicating that it was not brought...

Jellou Level 4 Flexeran Jul 01, 2021

FlexNet Manager Cloud FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 FlexNet Manager Suite 2020 R1 FlexNet Manager Suite 2020 R2 FNMS Cloud FNMS On-premises ServiceNow Servicenow integration

Unlicensed Installations view includes installations of applications that are linked to custom metric licenses

Description When adding additional applications to a custom metric bundled license created from an existing SKU, the application remains unlicensed and will show up in the Unlicensed Installation view. Replication Scenario Process a SKU to generat...

NameTooShort Level 7 Flexeran Jun 29, 2021

Cloud FlexNet Manager Suite 2019 R1 FlexNet Manager Suite 2020 R1 On-premises

FlexNet Manager Knowledge Base