If the import button is not available for SAP recommendations in the SAP Admin module after you've accepted and released the recommendations, there may be a missing application on the beacon with the SAP environment.
Follow the steps below to determine if the application is missing and install the Visual C++ 2010 Redistributable Package. After installation, SAP recommendations can be imported into the SAP Admin module.
1. Go to C:\ProgramData\Flexera Software\Beacon\SAPRecommendationSet.
2. Check the contents of the SAP Recommendation Set folder. If there is no no SAPRecommendationSet.db file in the folder, you are likely missing the Visual C++ 2010 Redistributable Package (x86) version from the system, or it has become corrupt.
SAPRecommendationSet folder
SAPRecommendationSet.db file
If the SAPRecommendationSet.db file is missing, you may also see an error in BeaconEngine.log like this:
[ERROR] Failed to download SAPRecommendationSet' 138'
System.IO.FileNotFoundException: Could not find file 'C:\ProgramData\Flexera Software\Beacon\SAPRecommendationSet\SAPRecommendationSet_138\SAPRecommendationSet.db'.
3. Download the Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package MFC Security Update. Once the Visual C++ 2010 Redistributable Package is installed, the SAPRecommendationSet.db file is created and the SAP recommendations can be imported into the SAP Admin module.
on - edited on by
HollyM
