SummaryWhen attempting to manually import inventory, you may receive the following error: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_MCCP_Media"SymptomsWhen attempting to import an inventory (*.ndi) file into Inventory Manag...
SummaryWhen running a License Reconcile the following error is produced in the importer.log,"Error: Value cannot be null."SymptomsWhen running a License Reconcile the following error is produced in the importer.log and the license reconcile will be m...
SummaryA purchase order shows the warning 'A purchase could not be linked to a license because it has an unrecognised SKU'SymptomsA purchase order shows the following warning:ResolutionTo resolve this warning: Go to the 'Unprocessed Purchases' screen...
SummaryOnline help for Asset status do not reflect each statusSynopsisHaving a glimpse look at the online help (by clicking the ? on the upper right hand sight of the UI) while checking a particular asset, not all available status are listed in the h...
SummaryThis article discusses how to use FlexNet Manager Suite to manage subscription licenses prior to the 2016 R1 release.SymptomsWe're having issues using Subscription licenses in FNMS. We upload the PO's as software for the 1st yr. of Creative Cl...
SummaryThis article addresses the issue where reports exported from the Inventory Without Assets page show the 'Linked Assets' column as blank.SymptomsIn the Inventory Without Assets page, when "Inventory Device Type" is set as Virtual Machine, the l...
SummaryThis article gives information about the DB migration script.SynopsisWhen performing DB upgrade from older to newer version of FNMS it fails with an error message "Migration cannot continue until all objects are owned by dbo. Please refer to ...
SummaryWhere does the ADDM connector look in order to retrieve the OS information for the detection of OS applications?QuestionWhere does the ADDM connector look in order to retrieve the OS information for the detection of OS applications? AnswerOS i...
SummaryThis article addresses the issue where an application consumes a license despite its status being set to 'Ignored'.SynopsisWithin the Properties of a License you will see consumption showing on the Consumption tab, for example:The consumption ...
SummaryThis knowledge base article will describe and explain when our user based license will show user as 'Unknown User' and what steps you could do to avoid it.QuestionIn FlexNet Manager Platform product, the consumption tab of User based license w...
SummaryThis article covers the use of encryption for the Microsoft Message Queuing.SynopsisThis article covers the use of encryption for the Microsoft Message Queuing.DiscussionWe use Microsoft Messaging Queue v3.0, please refer to the following Micr...
SummaryLicense record created from Adobe Purchase with known SKUs is not linked to any applications in FNMPSynopsisThough the Adobe SKU 65227749FA is found in Flexera PURL, the license record created using the purchase with this SKU is not getting li...
SummaryAllocated devices only consume 1 point on a license, why is this?SynopsisWhen a device has been manually allocated to a core license the number of consumed points is set to 1 and not the number cores that the machine contains, why is this.Disc...
SummaryInstructions to activate the FlexNet Manager Platform Install. A license key is required to activate the installation.SynopsisA license key is required to activate the FlexNet Manager Platform installation. Below are steps on how to import the...
SummaryCommand 'Config.ps1 "Config\FNMS Windows Authentication Config.xml"' fails after "Executing step Create Reporter registry" message if OS is 64 bit non-English Windows OS.SymptomsFlexNet Manager Suite needs to run PowerShell scripts for configu...
SymptomsWhen trying to access a custom report when logged in with a user role that only has 'normal' privileges for reports (list reports = allow / everything else = disallow), a '403: Unauthorized' message is displayed. CauseThere is a bug in versio...
SummaryHow do you install the Business Adapter Studio other than C: Drive?SynopsisHow to modify installation directory path during the install wizard for Business Adapter Studio?DiscussionCurrently the Installation Wizard does not allow you to modify...
Summary How is the Publisher field populated on a License. Synopsis When viewing a license within FlexNet Manager Suite there is no publisher listed, how is the publisher set? Discussion The Publish field on a license can be set using the following m...
SummaryWhen the VMWare Infrastructure Infrastructure inventory task is run on an ESX or a vCenter server, what commands are executed?QuestionWhen the VMWare Infrastructure inventory task is run on an ESX or a vCenter server, what commands are execute...
