FlexNet Manager Knowledge Base

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Knowledge Base Articles

No update on uploader and tracker.log

SynopsisWe installed a Flexera Inventory Agent onto a Windows Server 2008. After setting the correct registry setting for the uploading and downloading endpoint we started the ndtrack -t machine. The expectation was, that either tracker.log and uploa...

dbarr by Level 3 Flexeran
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Device not in beacon?s subnet

SynopsisIf a device isn?t in an inventory beacons subnet, what are our options? Can we somehow get the beacon access to the subnet? Or do we need a new beacon somewhere?DiscussionIf the beacon is in the same domain as the device, a subnet can be crea...

dbarr by Level 3 Flexeran
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An "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.

SummaryAn "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.SymptomsWhen import a new license using the Managesoft.Activation.Wizard.exe the following error message is ...

dbarr by Level 3 Flexeran
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Managing Subscription licenses

SummaryThis article discusses how to use FlexNet Manager Suite to manage subscription licenses prior to the 2016 R1 release.SymptomsWe're having issues using Subscription licenses in FNMS. We upload the PO's as software for the 1st yr. of Creative Cl...

Asset linked to virtual machines not visible.

SummaryThis article addresses the issue where reports exported from the Inventory Without Assets page show the 'Linked Assets' column as blank.SymptomsIn the Inventory Without Assets page, when "Inventory Device Type" is set as Virtual Machine, the l...

amann by Flexera Alumni
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