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SummaryWhen importing the ADDM xml inventory into the staging database it fails with the error: ?ERROR: SQL Server database exception (0x80131904): Received an invalid column length from the bcp client for colid 8?SymptomsWhen importing the XML inve...
SummaryA child beacon will fail to download it's policy and a http 403 error will be showing in the BeaconEngine.logSymptomsThe BeaconEngine.log will show the following policy download failure error:2015-09-04 11:34:51,022 [Services.PolicyService|pol...
SummaryThis article covers the scenario when migrating from 9.2.3 to the Web UI where you get a NULL error trying to insert the 'ImporterString' column into table 'dbo.InstallerEvidenceType'SymptomsYou can identify this issue by seeing an error simil...
SummaryNon-Windows Inventory fails with Certificate Revocation errorSymptomsWhen running inventory on non-Windows machines, you may see the following error if you are using HTTPS to upload the inventory (*.ndi) files to the Beacon even if you have th...
SummaryWhen running a Repair or Modify of the Inventory Beacon Installer, if you change the Server or Suite Path entries on the Reporting Endpoint dialog, the required registry changes aren't made and you need to set them manually.SymptomsWhen runnin...
SummaryConsumption count for CAL licenses in FNMS 2015 R2 SP5 or earlier is incorrect.SymptomsHi, Kindly check the attached screenshot of Microsoft CAL licenses. There is 2012 count in Consumed tab for CAL licenses. Regards,CauseThe consumed count fo...
SummaryIs it possible to remove unnecessary items in the Management Dashboard of FlexNet Manager Suite?QuestionIs it possible to remove unnecessary items in the Management Dashboard of FlexNet Manager Suite?AnswerThe Management Dashboard of FlexNet M...
SummaryWhen performing an import using the ADDM out of the box adapter this fails with the following error : Unable to read data from the transport connection: The connection was closed.SymptomsWhen performing an import using the ADDM out of the box ...
Summary This knowledge base article provides an instruction on how to edit a Child Beacon registry key entry -- CertificateFile and why it may need to be done. Synopsis When a child beacon (not a top level beacon) is configured in an FNMS Cloud hiera...
SummaryThis Knowledge article will describe a migration issue on error "Cannot drop index ?PK_ComplianceDomain? because it enforces the full-text key for table or indexed view". It provides with the reason of the cause and the workaround.SymptomsA mi...
SummaryThe above error is a bug in FNMS cloud onlySymptomsWhen the maximum device limit is reached, on 2015 R2 cloud we see the following warning message:Your 30-day grace period has expired. Creation of new device records is disabled until you compl...
SummaryRemote Execution on none Windows machines fails with the error ?The server's host key does not match the one PuTTY has?.Symptoms When performing Remote Execution on none Windows machines this fails with the following error message: ?SSH comman...
SummaryComplianceReader.exe does not launch when running a manual reconciliation from the UI.Symptoms ComplianceReader.exe does not launch when running a manual reconciliation from the UI. Resolution Make sure that the following Windows service is ...
SummaryWhen running a License Reconcile the following error is produced in the importer.log,"Error: Value cannot be null."SymptomsWhen running a License Reconcile the following error is produced in the importer.log and the license reconcile will be m...
SummarySQL script to create, update or delete custom properties for FlexNet Manager Suite 2015 and previous 2014 + NOTE: APPLYING THIS PATCH IS NO LONGER NEEDED FROM FNMS2015 R2 SP1SynopsisNOTE: APPLYING THIS PATCH IS NO LONGER NEEDED FROM FNMS2015 R...
SummaryThis article discusses how to use FlexNet Manager Suite to manage subscription licenses prior to the 2016 R1 release.SymptomsWe're having issues using Subscription licenses in FNMS. We upload the PO's as software for the 1st yr. of Creative Cl...
SummaryThis article addresses the issue where reports exported from the Inventory Without Assets page show the 'Linked Assets' column as blank.SymptomsIn the Inventory Without Assets page, when "Inventory Device Type" is set as Virtual Machine, the l...
SummaryThis article gives information about the DB migration script.SynopsisWhen performing DB upgrade from older to newer version of FNMS it fails with an error message "Migration cannot continue until all objects are owned by dbo. Please refer to ...
SummaryThis article addresses the issue where an application consumes a license despite its status being set to 'Ignored'.SynopsisWithin the Properties of a License you will see consumption showing on the Consumption tab, for example:The consumption ...
SummaryIf this: "Could not find stored procedure 'EcmCreateUsageApplications'. [SQLSTATE 42000] (Error 2812). The step failed." appears in FNMS 2014, when it is trying to perform a task that no longer exists.SymptomsIn FNMS 2014 version if this stat...
