If the NOLOG keyword is present in the options file, it cannot be saved in FNMEA. Steps to reproduce Log in to the FNMEA web UI and navigate to Servers > Vendor Daemon Summary > Configure and Manage Vendor Daemon page > Edit Options File.Add a NOLOG ...
Overview This article provides a quick cheat sheet illustrating an approach to gathering diagnostic tracing from a FlexNet inventory agent process running on a Unix-like operating system. Diagnostic tracing may be helpful to gather when troubleshooti...
If a beacon is misconfigured, you may receive a red bar error when opening the Beacon page in Flexera One ITAM or FlexNet Manager Suite. This error is often caused due to a beacon being set as its own parent. In the log, it shows an error like the f...
Beacons in FlexNet Manager Suite require the IIS website to use the default name used by IIS ("Default Web Site"). If your website uses a custom (non-default) name, you may receive the error below. The error occurs when configuring the "Local web ser...
An issue can occur after configuring an LDAP connection in FlexNet Manager for Engineering Applications in which you're unable to pull user information to allow LDAP logins. This usually occurs due to the attributes configured in the domain informati...
When selecting Business Importer in the FlexNet Beacon, the error below will be displayed if the CustomDDI folder isn't in C:\ProgramData\Flexera Software\Beacon on the FlexNet Manager Suite application server: No local import configuration for busin...
When trying to connect Cognos to your SQL Server, you may see an error like the following: SQL Server did not return a response. The connection has been closed. If your SQL Server is configured to communicate only via TLS 1.2, you will see connection...
Owner: Nicolas RousseauOwner Email Address: nrousseau@flexera.comSolution Type: Custom SQL ReportFlexera Product & Version: 2017+Environment: ON PREMDevelopment Effort (Days): 1Implementation Effort (Days): 0.1Disclaimer: SOLUTIONS ARE PROVIDED ON A...
The error below may occur when trying to open the Authentication Properties for the ManagesoftRL IIS site. ManagesoftRL is a site used for reporting agent inventories on both beacons and inventory servers in Flexnet Manager Suite and Flexera One ITAM...
Symptoms Inventory is not successfully gathered from a computer running a Unix-like operating system. When inspecting the /var/opt/managesoft/log/tracker.log file, details like the following are observed. [Thu Apr 12 16:36:37 2018 (G, 0)] {9303} ****...
