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Summary An exemption reason was set but FNMS does not exclude the exemption configured virtual machine to calculate a PVU sub capacity point if the inventory source is ILMT Symptoms An exemption reason was set but FNMS does not exclude the exemption ...
Question 1: We are planning to replace Linux servers for our existing Windows servers for FlexNet Manager for Engineering Applications. Can we still be able to continue use SQL database?Ans: Yes you can use the same SQL database, as long as the only ...
SummaryWe have enabled Controlled Folder Access (CFA) and now Windows Defender is telling us that the agent is trying to modify files. Why is this?SymptomsWe have enabled Controlled Folder Access (CFA) and now Windows Defender is telling us that the ...
Summary This article applies only to customers who previously installed the FlexNet Manager Suite for ServiceNow integration app using an update set and now want to upgrade to a newer version. Synopsis The FlexNet Manager Suite ServiceNow integration...
SummaryThe status of vender daemon shows "Unknown"SymptomsThe status of vender daemon shows "Unknown".However, the VENDOR line of the vender daemon had been removed in the renewed current license file. CauseThe existing vendor entry is not removed au...
SummaryHow to split MLS purchases with various software assurance dates after MLS has been importedSynopsisThe purpose of the attached document is to document the best practice of splitting Microsoft License Statement (MLS) purchases (after MLS impor...
SummaryHere is the instructions for checking / changing the datawarehouse connectionSynopsisFor updating the DataWarehouse connection in the ComplianceConnection table, there is no interface to edit the connection details. DiscussionThis can safely ...
SummaryHow to configure FNMS to support load balancing multiple web application serversSynopsisIn order to support multiple web application servers via a load balancer, the web application's machine key must be identical between all web application s...
SummaryInstructions for batch removing asset records from the FNMS databaseSynopsisInstructions for batch removing asset records from the FNMS database.DiscussionBefore carrying out these steps, ensure you have taken a full back of your databaseIf yo...
SummaryThis article explains how to download and apply the latest Apache if a vulnerability is found with older versions of ApacheSynopsisVulnerabilities are sometimes found with older versions of Apache used for report designer. To remedy the proble...
SummaryThis article describes where to check when "Vendor Daemons" value is missing under the "License Server Status" section.SynopsisDiscussionPlease check:1) VENDOR line exists in the license file for the license server.2) Vendor daemon executable ...
SummaryOLE DB provider for Oracle is installed but "OLE DB provider for Oracle is not installed" message is logged in the action status.SymptomsOracle database inventory requires 32 bit OLE DB Provider for Oracle on the beacon server.OLE DB Provider ...
SummaryA brief guide on how to check if the FNMS installation is workingSynopsisAfter the installation of FNMS, Inventory Manager (IM) and (at least) one Beacon, you need to know if the installation is working correctly.DiscussionThe typical 'smoke t...
Summary This article discusses how to reset the Content Store database used by Flexera Analytics (Report Designer ), which is based on IBM Cognos technology. Discussion The following steps can recreate or reset an initial Content Store database. Invo...
SummaryAgent status is not updated after downgrading FNMEA 2016 R1 to 15.5SymptomsFlexNet Manager Engineering Applications environment was downgraded from 2016 R1 to 15.5.After that Agent 4.1.6 logs the following errors in flexnetagent.log. 2016-10-0...
SymptomsWe just changed our FNMP License Key as the number of devices have been changed and we lost our Cognos licenses.Can you please generate a new licence Key including them ? Resolutionplease attempt to re-import the license using the 'ManageSoft...
SummaryThis article describes how to set up "License Server Administrator" users on FlexNet Manager for Engineering Applications.Synopsis1. Please login to the FlexNet Manager for Engineering Applications web console as "admin".2. Add license serve...
SummaryThis knowledge base article will describe how to stop Flexera inventory agent from the machine where agent was deployed and scheduled.SynopsisIf user would like to stop Flexera Inventory Agent from a device with agent installed:there are two w...
SummaryHow to change default credential renewal frequency in IBM Cognos ConfigurationSynopsisSometimes scheduled Report Designer (Cognos) reports don't run as scheduled due to failed credential sync. DiscussionInstructions to change default credentia...
SummaryHow to deselect "Application usage agent" feature in the Agent installer on the command line installation?SynopsisIt is possible to deselect the "Application usage agent" feature on GUI installer of the Agent. How to do that on the command li...
