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SummaryThis article descrbies one of the causes of the error "The IBM Cognos gateway is unable to connect to the IBM Cognos BI Server. The server may be unavailable or the gateway may not be correctly configured.SynopsisWhen opening IBM Cognos report...
SynopsisThis KB Article outlines how to use Loggather.bat, This is a script that can automatically gather logs from Flexera components.So far it is applicable to the following components on Windows systems: Agents/clientsBeaconsBatch serversApplicati...
SynopsisThe OS which our Beacon is installed to was recently reimaged and we need to reconfigure our beacon to apply the same settings. How do we do this?DiscussionClick the edit button next to the relevant beacon: On the Beacon Properties page, s...
SummaryMicrosoft Licenses Consumptions and Optimizations Custom ReportsSynopsisThe attached documents building a custom view to give details about Microsoft server and desktop consumptions and gives optimization guidance for Windows Server (Processor...
SummaryOracle Inventory Quality Custom ReportSynopsisOracle Licenses in FlexNet Manager Suite represent a high value and this is critical to trust the data that is retrieved by Oracle inventory. There are many reasons why Oracle inventory can be part...
SummaryThis article explains why customer gets the error of "Arithmetic overflow error converting expression to data type int." when importing PO data and how to avoid it.SynopsisCustomer will see "Arithmetic overflow error converting expression to d...
SummaryImportPURL.exe is disconnected from "https://update.managesoft.com/purlupdater.cfc" due to SSL cert of Update.ManageSoft.com.SymptomsImportPURL.exe is disconnected from "https://update.managesoft.com/purlupdater.cfc" due to SSL cert of Update....
SummaryThis guide provides an explanation of a stored procedure that can be used to automate operator account creationSynopsisBefore carrying out the following steps, please ensure you take a full back of your database.SP GroupExAddGroupMembership ca...
SummaryHow can I change config.ini settings on an adopted Unix machine?DiscussionUse the configuration ini import feature of the mgsconfig tool. For example, let us say we wish to disable network sense in an adopted inventory agent. We could: ...
SummaryARL import fails with "Error = [Microsoft][ODBC Driver 13 for SQL Server][SQL Server]Could not find stored procedure 'sp_describe_first_result_set'"SymptomsEnvironment: FNMPCompliance database is SQL Server 2008 to 2012SQL Server Client Tools ...
SummaryThis article contains a list of limitations and known issues in the FlexNet Manager Platform 9.1 release.SymptomsThis article contains a list of limitations and known issues in the FlexNet Manager Platform 9.1 release. It is composed of fo...
Summary This article describes the error of "An error occurred loading data from the beacon service: The data is invalid" and how to avoid the error. Synopsis Users may see the error of "An error occurred loading data from the beacon service: The dat...
SummaryIt appears there is no option to add Application "Status" column in reportingSynopsisWhen trying to build a report for a customer and see that the Application Status isn?t an available column in report builderAt first in the report builder thi...
SummaryThis article describes how to configure a notification banner to the FlexNet Manager Suite web ui.SynopsisDiscussionThe following procedure stores the notification message in the database. dbo.ComplianceTranslationPutByResourceStringCultureT...
SummaryThis article describes how the special character "_" used in a User Blacklist definition may prevent some imported Active Directory users from being listed on the All Users page.SymptomsEven though the Active Directory import as well as the Re...
SummaryThis article descrbes how to remove inventory data that was imported into system via one-off upload.SynopsisWhen inventory data is imported into system, the data is not removed just by removing inventory on the web ui. DiscussionTo delete inve...
Summary XenDesktop discovery: Installation and access requirements Synopsis The beacon must be installed and must be able to directly communicate with the XenDesktop broker.The XenDesktop broker must allow remotely signed PowerShell scripts to be run...
SummaryHow to specify a path or paths for the inventory agent to scan for evidenceSynopsisIn order to specify a directory for ndtrack to scan, use the following switch -o IncludeDirectory=<specify path>Example: ndtrack -t machine -o IncludeDirectory=...
SummaryThis article provides some additional guidelines for installing 2014 R2 or above in a multitenant (MT) environment and should be used in conjunction with the single tenant (ST) installation guide.SynopsisThe process for installing a Multitenan...
SummaryThis article covers the error that can be encounter during a one off upload and how to work around this.SymptomsAfter trying to get a bulk upload running with the one-off upload functionality I can't get any clue on the error message. I made ...
