A new Flexera Community experience is coming on November 25th. Click here for more information.
SummaryAn "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.SymptomsWhen import a new license using the Managesoft.Activation.Wizard.exe the following error message is ...
SummaryOnline help for Asset status do not reflect each statusSynopsisHaving a glimpse look at the online help (by clicking the ? on the upper right hand sight of the UI) while checking a particular asset, not all available status are listed in the h...
SummaryThis article covers the enhancement raised to support ILMT when using SQL.SymptomsI have a question regarding ILMT. Since the new version SQL db is also supported with ILMT.Does Flexera also support this?Based on the release notes it looks lik...
SummaryThis article discusses how to use FlexNet Manager Suite to manage subscription licenses prior to the 2016 R1 release.SymptomsWe're having issues using Subscription licenses in FNMS. We upload the PO's as software for the 1st yr. of Creative Cl...
SummaryThis article provides the enhancement required to display the column names in the purchases page.SymptomsMissing some of the attributes of Purchase Order Lines when looking at views like "All Purchases" and "Unprocessed Purchases". In some pro...
SummaryHow can entries for VMWare Inventory be cleaned up in FNMSSynopsisWe want to Clean up no longer needed entries for VMWare Inventory in FNMS from the Discovery and Inventory > VMWare Inventory page, how can this be done?DiscussionThe VMware inv...
SummaryThis article addresses the issue where reports exported from the Inventory Without Assets page show the 'Linked Assets' column as blank.SymptomsIn the Inventory Without Assets page, when "Inventory Device Type" is set as Virtual Machine, the l...
SummaryThis article gives information about the DB migration script.SynopsisWhen performing DB upgrade from older to newer version of FNMS it fails with an error message "Migration cannot continue until all objects are owned by dbo. Please refer to ...
SummaryThis article addresses the issue where an application consumes a license despite its status being set to 'Ignored'.SynopsisWithin the Properties of a License you will see consumption showing on the Consumption tab, for example:The consumption ...
SummaryThis article covers the known issue where the system task page does not match what is displayed in the log file.SymptomsSystem Task page is not displaying the same status as the corresponding log file.Log file:2016-11-22 02:00:01,139 [INFO ] T...
SummaryThis article covers an enhancement to allow NUP and Processor type licenses to use Group Assignment.SymptomsWe have an Oracle "Named User Plus" Database Standard License. This license was allocated manually to a certain device and also has con...
SummaryThis article discusses an error that may be experienced when the beacon cannot accept actions from the core server due to having a different beacon UID.SymptomsRecently restored the production environment DB on the development environment and ...
SummaryLicense record created from Adobe Purchase with known SKUs is not linked to any applications in FNMPSynopsisThough the Adobe SKU 65227749FA is found in Flexera PURL, the license record created using the purchase with this SKU is not getting li...
SummaryThis article addresses whether there is a method of reporting on all license keys entered in FNMS.QuestionIs there a report which lists all of the license keys entered in FNMS (FlexNet Manager Suite)?AnswerUnfortunately FNMS cannot presently l...
SummaryAllocated devices only consume 1 point on a license, why is this?SynopsisWhen a device has been manually allocated to a core license the number of consumed points is set to 1 and not the number cores that the machine contains, why is this.Disc...
SummaryHow to import master data packagesSynopsisThis article will cover how to import master data packages, you must import the master data of the packages to the SAP Admin module to display the packages that are available. When you import the maste...
SummaryInstructions to activate the FlexNet Manager Platform Install. A license key is required to activate the installation.SynopsisA license key is required to activate the FlexNet Manager Platform installation. Below are steps on how to import the...
SummaryCommand 'Config.ps1 "Config\FNMS Windows Authentication Config.xml"' fails after "Executing step Create Reporter registry" message if OS is 64 bit non-English Windows OS.SymptomsFlexNet Manager Suite needs to run PowerShell scripts for configu...
SummaryThis article covers a know issue when clicking the attach button in the purchase properties> document pageSymptomsif a new purchase is not yet saved but tried to attach a document, you get an error message of an internal error. So far so good ...
SummaryError code 8 returned for the /LICMAN/MASTER_READONLY role when importing a transport into FlexNet Manager Suite for SAPSymptomsWhen importing a transport into FlexNet Manager suite for SAP, you may experience the error in the sample screensho...
