SummaryJIT Error when opening the Beacon UI DiscussionWhen opening up the Beacon UI you may be prompted with a JIT error message asking you to 'Continue' or 'Quit'. This error message sometimes appears when a new user tries to open the Beacon UI. F...
Summary This Article describes what usage data the Microsoft 365 adapter can collect and what the permissions are required to collect usage for the adapter. Synopsis The Microsoft 365 adapter uses Powershell queries against the Microsoft Graph...
You can check if the product is being tracked(metered) at the Agent level. Usage tracking data is stored in the "usageagent.log" located on the agent device in the "C:\Windows\Temp\Managesoft" folder. Once you open the log, if the application/produc...
When configuring an Action for a Discovery & Inventory Rule (under Discovery & Inventory Rules -> Actions tab), the default behaviour is for MgsIPScan to use a ping-sweep for gathering discovery data through a network scan. For clarity, this setting...
Summary This article will give you instruction to an Inventory Beacon Cloud solution, how to direct it and connect to Flexera UAT server (https://uat.flexnetmanager.com/). Synopsis In FlexNet Manager Cloud solution, you download the Installers for In...
Flexera understands that software applications are used by people with visual, auditory, and mobility impairments. Guidelines intended to ensure that software can be accessed by people having such impairments have been developed by Federal and Indus...
Summary This document is a high-level overview of important getting started tasks for new FlexNet Manager Suite Cloud customers. Welcome to FlexNet Manager Suite Cloud Welcome to FlexNet Manager Suite Cloud, the software license management and optimi...
This article is targeted to Managed Service Providers (MSPs) of FlexNet Manager Suite to help cloud customers who are unable to share reports and dashboards with other users because they can only save content within the My content folder. FlexNet M...
Summary This article describes what "IA" evidence is, and how to locate this evidence type on a machine. Discussion FlexNet Inventory Agent collects evidence of installed applications on a machine and generates an inventory .ndi file. In the .ndi fil...
SummaryThis article explains the cause of the error of "The revocation function was unable to check revocation because the revocation server was offline. " and the workaround.SynopsisThe following error or similar may be seen in FNMS logs, particular...
SummaryThe following error may occur when running a reconcile. This article contains a description of the issue and possible resolutions. "Error: The instance of the SQL Server Database Engine cannot obtain a LOCK resource at this time. Rerun your st...
Summary This knowledge base article will describe a product defect that FlexNet inventory agent may incorrectly count Oracle Universal Installer (OUI) packages which are located in a backup directory. The article contains the details of the cause and...
SummaryOnDemand Cloud Solution (v10.0.5 Aug 2014 or earlier version), License entitlement counts (License quantity) will be incorrectly increased by the number of PO quantity when a new 'Software Maintenance' Purchase Order was added via 'Process' B...
SummaryThis article will help to solve the 403 Unauthorized Login Issue when customer is logging from the website on Demand SolutionSynopsisThis article will help to solve the 403 Unauthorized Login Issue when customer is logging from the website on ...
SummaryWhere do I find the Citrix XenApp server agent download?SynopsisUnable to locate download of XenApp server agent on Flexera site.WorkaroundThe XenApp Server agent is part of our Product & Licensing Center which you can access through the Custo...
SummaryOracle licensing question regarding CSI number in Oracle Server Worksheet in FlexNet Manager Suite.QuestionFlexNet Manager Suite has a CSI Number field in the Oracle Server Worksheet. Can it be populated with a business adapter?AnswerThe CSI ...
Summary"Unexpected error" occurred when clicking the Download icon of the attached document that has "#" in the file nameSymptoms"Unexpected error" occurred when clicking the Download icon of the attached document that has "#" in the file name.webui....
SummaryThis Knowledge Base article describes a defect in Installer Evidence type locale string value with old product name 'BDNA' instead all other locales are called 'Data Platform' FlexNet Manager Suite 2018 R1 release.SymptomsIn FlexNet Manager Su...
SummaryThis article will describe an error you will get in the FnmpXenAppAgent.exe with the message "An unhandled error occured while attempting to process the application 'SOME APP'. An item with the same key has already been added". The affected v...
SummaryTest Connection failed with "Could not impersonate the elevated user. LogonUser returned error code 1367", the Authentication is "Windows (specific account)"SymptomsTest Connection of the inventory system source connection failed with "Could ...
