FlexNet Manager Knowledge Base

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Knowledge Base Articles

ARL import fails with SSL error

Summary This article explains how to resolve the issue of error when importing ARL library. Synopsis ARL import may with the following error.ManageSoft.Compliance.Logic.Core.API.ImportRecognitionDownloadException: Failed to download the file 'http://...

shirase by Flexera Alumni
  • 1719 Views
  • 1 comments
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FlexNet Inventory Agent error: The revocation function was unable to check revocation because the revocation server was offline

You may receive the error The revocation function was unable to check revocation because the revocation server was offline on a device running the FlexNet Inventory Agent when uploading inventory data or downloading policy. This issue can occur becau...

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jevans by Level 7 Flexeran
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  • 15 kudos

Inventory Scanner Instructions

Windows Obtain FlexNet Inventory Scanner for Windows Open https://flexeracommunity.force.com/Community/s/fnocssoUse the account details emailed to you with your order confirmation from Flexera to log inIn the “Your Downloads” section of the Home pag...

dgottlieb by Level 4 Flexeran
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Inventory Beacon cannot upload .gz files

Symptoms: .gz file upload is failing for Beacon-generated compressed files. Bstat.gz and actdir.gz files (reporting Beacon Status and Active Directory inventory respectively) are generated on the Beacon, but do not leave Incoming\BeaconStatus and In...

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jevans by Level 7 Flexeran
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Send email upon a managesoft error

When a managesoft component reports an error its possible to get windows to automatically email the entry, this only works for the older components (agent components) which are used both on the agent and some parts of the beacon   Computer Manageme...

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dcollins by Flexera Alumni
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How to assign subnets to a beacon

Sometimes when applying rules to run on beacons it’s easy to forget that the beacon itself also needs an authorised rule, usually, you can see this in the discovery logs as the following- Generating subnet ranges. 0 authorized ranges, 0 included  ...

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dcollins by Flexera Alumni
  • 1839 Views
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Transport Layer Security (TLS) configuration

With HTTPS SSL being depreciated, you may need to force the use of TLS version 1.1, 1.2, or 1.3. FlexNet Manager Suite requires the following TLS protocol versions for communication between the FlexNet inventory beacons and the application server: Fl...

dswann by Flexera Alumni
  • 8949 Views
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  • 7 kudos
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