Certain license agreements allow an installed application to be used without consuming any license entitlements for purposes like backup or training devices. FlexNet Manager Suite has multiple ways to exempt a device or application from license consu...
Over time as inventory collects, you may want to clean up obsolete, outdated, or "stale" inventory. These inventory entries may be duplicates or devices no longer active in your enterprise. There are multiple ways you can remove obsolete inventory.
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If an application that has been removed is falsely recognized on a device, you can begin troubleshooting by checking the date the application evidence was collected and the source that collected the evidence.
Check the inventory source and date
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As part of the logic FlexNet Manager Suite uses to identify imported records related to a single device, various assessments (called "Matchers") filter records fitting a specific set of conditions. During this matching process, if two devices on the...
Installer evidence typically contains a property that indicates where a product has been installed, known as the InstallLocation property. You can find the InstallLocation for an application in the inventory device's NDI file or by querying specific...
If you have unrecognized evidence, I suggest submitting it to the Flexera Content Team so it can be added to the ARL. In the meantime, you can manage this locally by:
- adding your file evidence to an existing entry in the ARL- If the appropriate app...
I can confirm that ServiceNow Paris is has been certified. This has been completed recently and I believe we'll need to update our documentation to reflect this. Find more details here:
https://store.servicenow.com/sn_appstore_store.do#!/store/applic...
You could use App Portal/Broker which integrates with FNMS and can be used to reclaim licenses. You can specify the apps and the criteria for having it reclaimed (information gathered by FNMS) and use App Portal to do the reclamation. Refer to the do...
Machine matching is generally done by serial number, though other attributes may also be used. You can see the criteria FNMS is using via the xml file located in C:\ProgramData\Flexera Software\Compliance\ImportProcedures\Inventory\Matcher
The invent...
I'd be interested to hear recommendations from others who routinely use the Business Adapter as well. In the meantime, I would suggest taking a look at the following docs:
Business Adapter Practice Guide (access via link below, or via Community homep...
