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Summary

Red bar error accessing Hardware assets > changed device assets

Symptoms

Location: Hardware assets > changed device assets

When I select a device and click the review changes button I am given a list of recent device changes to accept. When trying to accept multiple changes I receive the below error.

An error has occurred while retrieving information; you may need to refresh the page. Error ID: f7c1f113-cdfa-451c-8eb2-e5996d3a46b0

Steps To Reproduce

  • Hardware Assets > Changed Device Assets
  • Click checkbox for a single hardware asset
  • Click 'Review Changes'
  • Click on checkbox for a change (this also happens selecting a number of check boxes at once)
  • Click 'Accept'
  • Observe Red bar

Resolution

When selecting a single asset and clicking 'Review Changes', a red bar error appears when selecting a single or multiple changes and clicking 'Accept' The issue does not occur when clicking the hardware asset then 'Accept Changes'. This is a known issue tracked under FNMS-37191.
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Version history
Last update:
‎Nov 25, 2017 01:45 PM
Updated by: