SummaryThis article documents the behavior witnessed in bug FNMS-29295 where a beacon will revert to the default install directory during a self upgradeSymptomsOnce a beacon gets / performs a self upgrade because a new version was deployed centrally ...
Summary This article discusses the issue where FlexNet Manager Suite is unable to detect edition information for the Adobe Acrobat DC application. Symptoms FlexNet Manager Suite is unable to determine edition information for the Adobe application 'Ac...
SummaryThis KB article addresses an issue where filtering or sorting the 'Recommended change' column displays an error message and the webui.log will contain the following error: 'Cannot query a data store using criterion "[RecommendedChange]"'Sympto...
SynopsisWe installed a Flexera Inventory Agent onto a Windows Server 2008. After setting the correct registry setting for the uploading and downloading endpoint we started the ndtrack -t machine. The expectation was, that either tracker.log and uploa...
SummaryThis article discusses a known issue when importing from ADDM version 11.1.0.3 using HTTPS.SymptomsADDM data import is failing with the below error. 2017-03-21 9:27:03.209 : INFO : ============================================================...
SummaryReceive the following error when trying to login to Cognos - Missing required credentials for authentication. Or the session might be timed out.SymptomsThe IBM Cognos service seems to be up and running. But receive the following error in UI wh...
SynopsisIf a device isn?t in an inventory beacons subnet, what are our options? Can we somehow get the beacon access to the subnet? Or do we need a new beacon somewhere?DiscussionIf the beacon is in the same domain as the device, a subnet can be crea...
SummaryRe-index the database when upgrading Flexnet Manager SuiteSynopsisUpgrade Doc suggests re-indexing the database after running the database update script (mgsDatabaseUpdate.exe).1) Can the Reindex script be run on FNMPDatawarehouse and ContentS...
SummaryWhen reconciling FNMS where partitioned VM's have been inventoried the reconcile fails with a Primary Key error.SymptomsThe FNMS Reconcile is failing with a Primary Key violation, when attempting to reconcile partitioned VM's.The following err...
SummaryConsumption count for CAL licenses in FNMS 2015 R2 SP5 or earlier is incorrect.SymptomsHi, Kindly check the attached screenshot of Microsoft CAL licenses. There is 2012 count in Consumed tab for CAL licenses. Regards,CauseThe consumed count fo...
SummaryThis article identifies an enhancement request to get the "SaveRegistry" registry key reflected in the Inventory database as a Hardware object.SymptomsWithin FlexNet Manager Suite 2015 R2 SP3 and later, the parameter IncludeRegistryKey in the ...
SummaryInventory Agent may crash on upload when using MgsADSiteMatch netselector algorithmSymptoms11.2 Agent on Windows 7 32Bit is crashing in a name lookup inside MgsADSiteMatchProblem signature: Problem Event Name: APPCRASH Application Name: ndtrac...
SummaryThis article covers the enhancement that was created to support LDOMs.SymptomsWe have here that different computers report inventory, they appear as different within the inventory database and in the ImportedComputer table in the compliance da...
SummaryThis article covers the enhancement around Solaris Zones support.SymptomsWe are trying to determine what Oracle CPU licence count is required on a virtual Solaris server which has just been access to a restricted shared CPU pool.The Solaris se...
Summary This knowledge base article provides an instruction on how to edit a Child Beacon registry key entry -- CertificateFile and why it may need to be done. Synopsis When a child beacon (not a top level beacon) is configured in an FNMS Cloud hiera...
SummaryThis Knowledge article will describe a migration issue on error "Cannot drop index ?PK_ComplianceDomain? because it enforces the full-text key for table or indexed view". It provides with the reason of the cause and the workaround.SymptomsA mi...
SummaryThis article discusses the possibililty of assigning roles to Active Directory groups within FlexNet Manager SuiteSynopsisIs it possible to assign roles to Active Directory Groups within FlexNet Manager Suite?DiscussionThe online help document...
SummaryHow to make mass update changes to Software License fields like Location, Cost Center, Financials or any similar fields.SynopsisThe All Licenses view under the License Compliance menu allows you to modify multiple objects at a time.If you need...
Summary How can you see consumption for unassigned inventory Synopsis I found some applications where underneath "consumption" a lot of unassigned inventory is listed. There seems to be no way to find out easily what these unassigned are either assig...
SummaryTotal active time is not detected on Windows Vista or later operating systems.SymptomsTotal active time is not detected on Windows Vista or later operating systems, yet other operating systems do not have this issue and the total active time i...
