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FlexNet Manager Knowledge Base

FlexNet Manager Knowledge Base

FNMS Integration with ServiceNow - Installations Missing in ServiceNow

3 0 194
Symptoms: After performing a full applications export from FNMS to ServiceNow, there are missing installations in ServiceNow which exists in FNMS. The applications do not exist in the staging table for ServiceNow, indicating that it was not brought...
by Flexera Jellou Flexera

Error when beacon is downloading importer.xml

1 1 557
SummaryThis article covers an error you may encounter if your inventory beacon does not have enough free disk space.SymptomsWe are seeing a different error in the importer logs on the inventory beacon server where it cannot download the importer.xml....
by cingham Wanderer

Script to create an Oracle user with the access required for Oracle Database inventory collection

2 1 2843
Summary This article describes the procedure to use the Flexera Software-provided script to create an Oracle user for Oracle database inventory collection. Synopsis Although Flexera Software recommends inventory collection through Flexera inventory c...
by Moderator akline Moderator

Oracle Inventory incorrectly shows the Advanced Security option as Used which then requires a License

0 3 682
SummaryOracle Inventory incorrectly shows the Advanced Security option as Used which then requires a LicenseSymptomsOracle Inventory incorrectly shows the Advanced Security option as Used which then requires a LicenseCauseThere was an issue in Oracle...
by dganurao Wanderer

Users linked Customer Role can't change their password

0 1 644
SummaryOperators linked to a Customer Role cannot change their PasswordSynopsisOperators linked to a Customer Role cannot change their PasswordExample:Role called "HelpDesk". users/operators assigned this role can't change their password If they go t...
by rdejesus Wanderer

Software Usage Metering - How to Monitor Unknown Product Known?

2 2 4535
Summary How to implement usage tracking on UNKNOWN PRODUCTS's Synopsis When the below can be seen in your usageagnet log, (once usage tracking has been setup) it means you will not be getting monitoring usage on the application.Session logging: UNKNO...
by jkeighley Flexera Alumni

Output for 'ndschedag -e' on a managed device only shows a single 'Daily Heartbeat' event

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Problem: When running ndschedag -e on a managed device, the resulting output only shows the schedule for one event, named ‘Daily Heartbeat’. Solution: When a managed device downloads its initial policy following installation, this policy will inc...
by jjensen Flexera Alumni

Flexera Software Application Recognition Library (ARL) update process

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Summary This article outlines the processes involved in updating the FlexNet Manager Suite (FNMS) Application Recognition Library (ARL). Included in this article is information about the Flexera Software factory process, the automatic update process,...
by acurry Flexera Alumni
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