Some users may be experiencing issues when trying to access customer resources like the Case Portal or the Product Licensing Center. Our team is aware of the issue and is working to resolve it. Click here for more information.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Summary

Oracle Inventory incorrectly shows the Advanced Security option as Used which then requires a License

Symptoms

Oracle Inventory incorrectly shows the Advanced Security option as Used which then requires a License


Cause

There was an issue in Oracle LMS for which we had to apply a workaround in the oratrksql.xml file. Oracle have resolved this in LMS 14.1 and the oratrksql.xml file needed updating.


Resolution

Please replace the following file with the version attached on all your Inventory Beacons:

%ProgramFiles%\Flexera Software\Inventory Beacon\RemoteExecution\oratrksql.xml

You will then need to run your Oracle Inventory tasks followed by a full Compliance Import.

Was this article helpful? Yes No
No ratings
Comments
ImIronMan
By Level 6 Flexeran
Level 6 Flexeran

Hi,

One of our customers reported the same in FNMS 2020R1 as well.

FNMS reports 'Advanced Security', 'database in-memory', few other options,packs  as installed on many servers, however the admins claiming these were never installed.

What is the best way to fix this problem? Any work around ?

Currently, the setting to remove oracle's old db instances is set to 'Never'. Does this setting has any impact on options and packs as well, apart from db instances?

@dganurao 

kclausen
By
Flexera Alumni

With FNMS 2020 R1, you can use the Oracle Database Transparency feature. 

When looking at the Option Packs on a database instance, the Yes/No value that indicates if an option is used is a hyperlink.  For a used option, a pop up dialog will display which snippets of the LMS Scripts returns a TRUE condition according to Oracle LMS.

Since this KB Article is for an older version of FNMS and an older version of the LMS Scripts, this KB Article does not apply to your situation.  If the Transparency Feature does not help you, I suggest opening up a new post in the Community.  

ImIronMan
By Level 6 Flexeran
Level 6 Flexeran

Thank you @kclausen , I shall follow your suggestion.

Version history
Last update:
‎Jun 09, 2018 02:09 AM
Updated by: