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Suggest an improvement

Submit a request for new functionality or enhancement to an existing feature that would make the product behave more efficiently or extend its capability.

For Example:

  • I would like to see products differently.

  • I would like to see the product do something new.

  • I have an idea for how the product could be improved.

Open a support case

Create a new support case to get help with a problem you may be experiencing. This if the product behaves in a way in contravention to the documentation or displays an error visibly or in any log files or debug.

For Example:

  • I cannot get the product to work the way i want.

  • I donot understand something about the product.

  • I believe I have discovered a problem with the product.

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FlexNet Manager Knowledge Base

FlexNet Manager Knowledge Base

Users linked Customer Role can't change their password

0 1 416
SummaryOperators linked to a Customer Role cannot change their PasswordSynopsisOperators linked to a Customer Role cannot change their PasswordExample:Role called "HelpDesk". users/operators assigned this role can't change their password If they go t...
by rdejesus Wanderer Nov 06, 2020
FlexNet Manager Suite 2014 R2 FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 On-premises Product & Release Info

Software Usage Metering - How to Monitor Unknown Product Known?

2 2 3093
Summary How to implement usage tracking on UNKNOWN PRODUCTS's Synopsis When the below can be seen in your usageagnet log, (once usage tracking has been setup) it means you will not be getting monitoring usage on the application.Session logging: UNKNO...
by jkeighley Flexera Alumni Sep 18, 2020
FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 How To On-premises

Changes Are Not Saved When Re-ordering Columns or Applying Filters to Edit a Custom Report

5 11 2669
Summary When re-ordering columns or applying filters to edit a custom report, these changes are not saved. Symptoms When re-ordering columns or applying filters to edit a custom report these changes are not saved and do not appear in the next run of ...
by Flexera dbarr Flexera Sep 18, 2020
Defect Report FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 On-premises

Output for 'ndschedag -e' on a managed device only shows a single 'Daily Heartbeat' event

2 0 303
Problem: When running ndschedag -e on a managed device, the resulting output only shows the schedule for one event, named ‘Daily Heartbeat’. Solution: When a managed device downloads its initial policy following installation, this policy will inc...
by jjensen Flexera Alumni Sep 18, 2020
Cloud FlexNet Manager Platform 9.2 FlexNet Manager Platform Legacy Versions FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 FlexNet Manager Suite 2018 R1 FlexNet Manager Suite 2018 R2 FlexNet Manager Suite 2019 R1 On-premises Question

Flexera Software Application Recognition Library (ARL) update process

1 0 3055
Summary This article outlines the processes involved in updating the FlexNet Manager Suite (FNMS) Application Recognition Library (ARL). Included in this article is information about the Flexera Software factory process, the automatic update process,...
by acurry Flexera Alumni Sep 11, 2020
FlexNet Manager Platform 9.2 FlexNet Manager Suite 2014 R3 FlexNet Manager Suite 2015 FlexNet Manager Suite 2015 R2 FlexNet Manager Suite 2015 R2 SP1 FlexNet Manager Suite 2015 R2 SP2 FlexNet Manager Suite 2015 R2 SP3 FlexNet Manager Suite 2015 R2 SP4 FlexNet Manager Suite 2015 R2 SP5 FlexNet Manager Suite 2016 FlexNet Manager Suite 2016 R1 SP1 FlexNet Manager Suite 2017 R1 FlexNet Manager Suite 2017 R2 FlexNet Manager Suite 2017 R3 On-premises Product & Release Info
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