FlexNet Manager Knowledge Base

Symptoms: For ServiceNow Quebec - After running a ServiceNow to FNMS export you will notice that no XML file is generated in your Quebec MID Server. Even though checking the Export History indicates that the Export was successful. Diagnosis: Quebe...

Symptoms: Our SCCM import task is constantly timing out. On our System Tasks page, we can see the SCCM inventory import task remains 'In progress' until timing out. Expanding the + icon to expose the sub-tasks, we can see the Gathering inventory dat...

Summary This knowledge base article provides an instruction on how to edit a Child Beacon registry key entry -- CertificateFile and why it may need to be done. Synopsis When a child beacon (not a top level beacon) is configured in an FNMS Cloud hiera...