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SummarySometimes FNMP system is initially installed in single tenant mode. This KB article describes how to configure it to multi-tenant mode afterwards and how to set the tenant ID if you want to work directly with FNMP or data warehouse databases.S...
SummaryThis article describes how to configure SCCM to collect sys, sys2, swtag, cmptag, lax, swidtag, sig and import into FNMP/FNMS to accurately recognize several ApplicationsSynopsisThis article describes how to configure SCCM to collect file evid...
SummaryThe Cognos Test Connection and Operational Dashboard fail to connect.SynopsisThe Cognos Test Connection and Operational Dashboard fail to connect. Base FNM installation is fully operational. New installation of FlexNet Report Designer on dedic...
SummaryThe following error is displayed in the client uploader log file when attempting to upload to a distribution server that is configured with the HTTP web resolvers.SymptomsThe following error is displayed in the client uploader log file when at...
SummaryNewly added SCCM adapter added and running a Compliance Import generates an error.Synopsis Newly added SCCM adapter added and running a Compliance Import generates an error: ---------------------------- The locale id '1039' of the source co...
SummaryComputer inventory from Inventory Manager only shows generic Linux versions, for example...SymptomsComputer inventory from Inventory Manager only shows generic Linux versions, for example: Red Hat Enterprise Linux Advanced Platform Whe...
SummaryWhen creating a custom view in FNMP there are devices in the results with the status awaiting inventory. When searching for these devices in the node Hardware Assets > Inventory these do not appear, why is this?QuestionWhen creating a custom ...
SummaryThis article provides some suggestions on things that may help getting the ILMT inventory adapter to work successfully, especially if you get an error similar to...SynopsisThis article provides some suggestions on things that may help to get t...
SummaryAfter installing the Inventory Beacon to run in Disconnected Mode, you will receive an 'Object reference not set to an instance of an object' when attempting to add a new Data Source.SymptomsAfter installing the Inventory Beacon to run in Disc...
SummaryThis articles contains guidance on how to manually install the non-windows version of ManageSoft for Managed Devices.SynopsisThis articles contains guidance on how to manually install the non-windows version of ManageSoft for Managed Devices. ...
SummaryIn a multi-tenant environment I have one beacon which hasn't got a direct conneciton to the FNMP server, how do I configure the TenantUID for the managed devices that upload to this offline / disconnected mode beacon?QuestionIn a multi-tenant ...
SummaryThis article will show you how to find out the latest versions of ARL, SKU and PURL blades on your FNMP system.SynopsisThis article will show you how to find out the latest versions of ARL, SKU and PURL blades on your FNMP system.DiscussionTo ...
SummaryWhen performing a Compliance Import using FlexNet Manager Platform version 9.2 this fails with the error message below.SymptomsWhen performing a Compliance Import using FlexNet Manager Platform version 9.2 this fails with the error message bel...
SummaryAgent 5.2 will not start - Error: Failed the start ActiveMQ server java.lang.NullPointerException at com.flexnet.agent.Agent.start(Unknown Source)SymptomsAgent 5.2 will not start and you see the following error in the agent logs.2013-21-05 11:...
SummaryConfigure Distribution Server/Inventory Beacon to use Web Handlers for File UploadsSynopsisBy default, a Distribution Server/Inventory Beacon is configured such that when a file is uploaded by a client machine, it will attempt to write the fil...
Summary'The system cannot find the file specified' error when performing Remote Execution/Zero-Touch InventorySymptomsWhen performing a Remote Execution task, such as Zero-Touch Inventory, you may recieve an error such as the following: RPC algorit...
SummaryThis KB article deals with: How to configure Unix-based (AIX, HP-UX, Linux, MacOS, Solaris) Managed Devices to communicate over HTTPS (SSL/TLS).SynopsisIn some instances it is require to allow Unix-based systems (AIX, HP-UX, Linux, MacOS, Sola...
SummaryThis article contains information on the error "An error has occurred. The list of Worksheets could not be loaded" when using the Business Adapter Studio.SymptomsWhen opening an existing adapter XML file using the Business Adapter Studio (BAS)...
SummaryThis KB article helps to resolve the issue - A transport-level error has occurred during Compliance ImportSymptomsThe Compliance Import can fail with an error similar to the one below: A transport-level error has occurred when sending the ...
SummaryThis KB article helps to resolve the issue - ComplianceUpload process fails to upload third-party data with "404/Not Found" messagesSymptomsWhen FNMP 9.2 is installed and configured on Windows Server 2003 with IIS6, all uploads from the third-...
