When accessing Cognos via the URL directly (https://<COGNOS_SERVER>:9300/bi) or by clicking on the Cognos reporting tab from FlexNet Manager for Engineering Applications web UI, the following error may appear if SSL/HTTPS is not configured.
![cognos ssl error.png cognos ssl error.png](https://community.flexera.com/t5/image/serverpage/image-id/10092i70D0614DE326613A/image-size/medium?v=v2&px=400)
If this error appears, try the steps below.
- Verify you are logged in as the admin user.
- Verify you have assigned the Cognos web administrator role to the admin user.
- If you are still experiencing this error after verifying the steps above, check if the following URL is displayed: <Cognos install dir>\configuration\flexnet.properties file https://<ADMIN_SERVER_NAME>:8443
- If yes, stop Cognos and update the URL to http://<ADMIN_SERVER_NAME>8888
- Restart Cognos