Symptoms: .gz file upload is failing for Beacon-generated compressed files. Bstat.gz and actdir.gz files (reporting Beacon Status and Active Directory inventory respectively) are generated on the Beacon, but do not leave Incoming\BeaconStatus and In...
If a beacon is misconfigured, you may receive a red bar error when opening the Beacon page in Flexera One ITAM or FlexNet Manager Suite. This error is often caused due to a beacon being set as its own parent. In the log, it shows an error like the f...
Summary This article describes what "IA" evidence is, and how to locate this evidence type on a machine. Discussion FlexNet Inventory Agent collects evidence of installed applications on a machine and generates an inventory .ndi file. In the .ndi fil...
The FlexNet inventory agent collects evidence of installed applications on a machine and generates an inventory file, known as an .ndi file. In the .ndi file, there may be evidence with the evidence type "TOAD", as shown below. <Package Name="Toad f...
The following table details the FlexNet Manager Suite product version number that corresponds to each agent and beacon release number. Release numberProduct version22.3.x2024 R1.322.2.x2024 R1.222.1.x2024 R1.122.0.x2024 R121.5.x2023 R2.521.4.x2023 R...
When setting up the Beacon its possible to route it through a reverse proxy, in the image above this is explained, The agents only have network availability to the reverse proxy server (Davecorp) However the agents will instead try and target the b...
Linking an inventory to a recommended asset is a complex process that FlexNet Manager Suite performs. When you select the Accept Link button located on the inventory pages, it links the asset from the Recommended asset link column to the ComplianceCo...
The FlexNet Beacon Monitor UI username and password are stored in the FlexNet Beacon Monitor’s config.json file. The password information stored in the config.json file is encrypted and can’t be manually changed. To change the administrator passwor...
Summary What access is needed to configure inventory collection for Office 365 from the Graph API? These are the current credentials as of June 2020. This KB will be updated alongside any changes from Microsoft. Requirements The credentials requ...
IBM PVU license consumption is split across three global regions: "North America and South America," "Europe and Africa," and "Asia and Australia." In FlexNet Manager Suite and Flexera One, the IBM region a device is assigned to is linked to the loc...
The Application Recognition Library (ARL) contents are available in the FlexNet Manager Suite UI from the All Applications page. The Source column details the application's origin: Flexera, local, or Flexera (extended). Flexera — These applications...
Flexera’s content libraries consist of three data sets that populate your FlexNet Manager Suite or Flexera One environment. These libraries are the Application Recognition Library (ARL), the Stock Keeping Unit (SKU) library, and the Product Use Righ...
Summary This article provides steps to identify the evidence used to recognize applications within the FlexNet Manager Suite (FNMS)/Flexera One UI. This article also provides the steps to track down the Inventory source that is reporting this eviden...
Summary This article provides steps to create a local application within FlexNet Manager Suite (FNMS)/Flexera One. There are several methods that can be used, this article will detail two different methods. Discussion Creating an application starti...
The FNMSPreCalcUpdate process updates many FlexNet Manager Suite web UI views (like the All Inventory, All Assets, or All Users views) when changes are made. To use fewer resources, the FNMSPreCalcUpdate process precalculates data rather than updatin...
Description When viewing the All Licenses view at different times, the column order or the grouping filter is not retained.This affects custom fields rather than out-of-box columns. Replication Scenario Create more than one custom field in license...
Description The "hosted in" field of Oracle instances is showing "On-premises" instead of following what the host has.This is just a UI display bug and does not impact the license calculation. Replication Scenario Instances are showing the default...
The XenApp server agent can be configured in two different ways. - either installed locally on one delivery controller on each site (which doesn't require network access)- or it can be given a comma separated list of controllers to connect to on the...
Symptoms: A custom report using the 'Cloud instance' node results in missing content unless the admin role or the OOTB Operator Role is given to the FNMS operator. Diagnosis: FNMS UI does not allow the CMInventory/list right to be configured on cu...
Symptoms: When you are using a beacon connected to our cloud endpoint, beacon.flexnetmanager.com, you receive an SSL/TLS error stating that the connection could not be made: Clicking OK on the error, going to Beacon configuration > Parent connecti...
