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This article contains instructions and scripts that you can use to help mitigate the following known issue: Active Directory data may not be updated due to the import process for .actdir files timing out (or taking a long time) at the "Reconciling C...
If you are seeing a directory browsing view similar to the image below rather than the analytics dashboard and widgets homepage, your Microsoft Internet Information Services (IIS) settings have likely been changed to enable directory browsing view. ...
Symptoms: You may start seeing Adobe Acrobat Reader DC freeware deployments being recognized as Adobe Acrobat DC Continuous or some form of commercial deployment in FNMS. Diagnosis: Recently, Adobe has made changes so that their Acrobat Reader DC ...
Symptoms: After performing a full applications export from FNMS to ServiceNow, there are missing installations in ServiceNow which exists in FNMS. The applications do not exist in the staging table for ServiceNow, indicating that it was not brought...
Symptoms: In FNMS you will see duplicate records for the device. Where the duplicate device have missing Hardware information, this is due to an issue with the WMI classes in the device. The agent couldn't run its query to get the WMI classes. Dia...
Summary This knowledge base article provides an instruction on how to edit a Child Beacon registry key entry -- CertificateFile and why it may need to be done. Synopsis When a child beacon (not a top level beacon) is configured in an FNMS Cloud hiera...
