FlexNet Manager Knowledge Base

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FlexNet Manager Knowledge Base

Business adapter rejection message: Null or empty value was found in criteria field

2 0 58
You can successfully run a business adapter data import but have rejected records that aren't imported to the FlexNet Manager Suite database. When this occurs, you will see the message, Null or empty value was found in criteria field [Column Name], w...
by Level 7 Flexeran NameTooShort Level 7 Flexeran

Unlink assets from inventory using a business adapter

1 0 336
You can use a business adapter to schedule an import that unlinks multiple inventories from their assets. In the Computer Object > Asset ID view: Set the Source to SQL Value. Set the Value field to NULL. Set the Update rule to Always update the pro...
by Level 7 Flexeran NameTooShort Level 7 Flexeran

Identifier displayed instead of property name for business adapter trace message

0 0 133
When checking for trace rejection messages in a business adapter import, a message like the example below will appear if one of the mandatory fields for an object is not populated in the source data, even if the column isn’t used for matching. Exampl...
by Level 7 Flexeran NameTooShort Level 7 Flexeran

Microsoft Azure connectors fail if the execution policy is not set to RemoteSigned

3 0 479
To use Microsoft Azure connectors on your inventory beacon, your local machine policy must be set to RemoteSigned. If the policy is set to something else, you will see errors on the Systems Tasks page related to AuthorizationManager when the modules ...
by Level 8 Flexeran tjohnson1 Level 8 Flexeran

Clear property values using a business adapter

3 0 439
If a property value needs to be cleared for multiple items, you can use a business adapter to upload multiple objects with one import rather than clearing each entry out individually. To clear out property values for multiple items using a business ...
by Level 7 Flexeran NameTooShort Level 7 Flexeran

Unable to accept unprocessed purchases

2 0 327
On the Unprocessed Purchases page, if you’re unable to accept a purchase because the button is disabled, this is often due to the purchase not including the maintenance plan. FlexNet Manager Suite does not include maintenance plans in purchases b...
by Level 4 Flexeran Graemehin Level 4 Flexeran

Business adapter imports large numbers as scientific notation

3 0 417
When importing large numbers in Business Adapter Studio from an Excel spreadsheet, they may show in scientific notation (for example, 1.01578e+010) in the FlexNet Manager Suite UI. This commonly occurs for purchase order numbers or serial numbers th...
by Level 7 Flexeran NameTooShort Level 7 Flexeran

Run import and reconcile from the command line bypassing the batch process

4 3 845
If you run into issues with reconciliation while running the import and reconcile process, Flexera support may request a verbose log of the reconciliation to help diagnose the problem. Obtaining a verbose log must be done manually from the command l...
by Level 4 Flexeran Graemehin Level 4 Flexeran

AWS connector fails to execute due to PowerShell execution policy

2 0 546
When connecting the FlexNet beacon to AWS, it will fail to execute if the PowerShell execution policy isn’t set to RemoteSigned. If the policy is set to something else, you will see the following error message in the importer log and on the System T...
by Level 8 Flexeran tjohnson1 Level 8 Flexeran

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