When setting up your service account password in FlexNet Manager Suite, it's essential to ensure the security and functionality of your account. While you may want to use special characters to create a strong password, some characters can introduce a...
If there are issues with a source table, you can run a successful business adapter data import that results in rejected records. Any rejected records don't get imported to the FlexNet Manager Suite database. When this issue occurs, you will see the m...
You can use a business adapter to schedule an import that unlinks multiple inventories from their assets. In the Computer Object > Asset ID view: Set the Source to SQL Value.Set the Value field to NULL.Set the Update rule to Always update the propert...
Summary: Sometimes when importing your FNMS license, you may receive a tamper detected error if the certificates in the FlexNet Activation Wizard itself or FlexNet Embedded associated dependencies are missing from the path or are not trusted. If you...
When checking for trace rejection messages in a business adapter import, a message like the example below will appear if one of the mandatory fields for an object is not populated in the source data, even if the column isn’t used for matching. Exampl...
To use Microsoft Azure connectors on your inventory beacon, your local machine policy must be set to RemoteSigned. If the policy is set to something else, you will see errors on the Systems Tasks page related to AuthorizationManager when the modules ...
If a property value needs to be cleared for multiple items, you can use a business adapter to upload multiple objects with one import rather than clearing each entry out individually. To clear out property values for multiple items using a business ...
On the Unprocessed Purchases page, if you’re unable to accept a purchase because the button is disabled, this is often due to the purchase not including the maintenance plan. FlexNet Manager Suite does not include maintenance plans in purchases b...
When importing large numbers in Business Adapter Studio from an Excel spreadsheet, they may show in scientific notation (for example, 1.01578e+010) in the FlexNet Manager Suite UI. This commonly occurs for purchase order numbers or serial numbers th...
If a hypervisor is enabled in your environment, a computer can report as VM Host if Linux KVM is enabled. This occurs because when Linux KVM is enabled, the device can host VMs and thus is categorized as a VM host. When hypervisors (like Hyper-V, fo...
If you run into issues with reconciliation while running the import and reconcile process, Flexera support may request a verbose log of the reconciliation to help diagnose the problem. Obtaining a verbose log must be done manually from the command l...
When connecting the FlexNet beacon to AWS, it will fail to execute if the PowerShell execution policy isn’t set to RemoteSigned. If the policy is set to something else, you will see the following error message in the importer log and on the System T...
If the import button is not available for SAP recommendations in the SAP Admin module after you've accepted and released the recommendations, there may be a missing application on the beacon with the SAP environment. Follow the steps below to deter...
Symptoms: When installing the Windows agent with a full UI on a device without Windows Installer 5.0, you will receive runtime error 2885. Diagnosis: Starting with the release of 2019 R2 (version 14.0) a hyperlink control was added to the instal...
FlexNet Inventory Agent and Inventory Beacon Vulnerability Update IOJ-2210678 Executive Summary A potential vulnerability exists in FlexNet inventory agent and inventory beacon versions 2020 R2.5 and earlier installations on Microsoft Windows. The v...
Symptoms: After performing a full applications export from FNMS to ServiceNow, there are missing installations in ServiceNow which exists in FNMS. The applications do not exist in the staging table for ServiceNow, indicating that it was not brought...
Summary This article contains details of a hotfix for the following known issue: Known Issue: Data Warehouse export fails with error when locale date format differs between the database user & Windows account used for running the export: "The conv...
