FlexNet Manager Knowledge Base

You can successfully run a business adapter data import but have rejected records that aren't imported to the FlexNet Manager Suite database. When this occurs, you will see the message, Null or empty value was found in criteria field [Column Name], w...

When checking for trace rejection messages in a business adapter import, a message like the example below will appear if one of the mandatory fields for an object is not populated in the source data, even if the column isn’t used for matching. Exampl...

If a property value needs to be cleared for multiple items, you can use a business adapter to upload multiple objects with one import rather than clearing each entry out individually. To clear out property values for multiple items using a business ...

When importing large numbers in Business Adapter Studio from an Excel spreadsheet, they may show in scientific notation (for example, 1.01578e+010) in the FlexNet Manager Suite UI. This commonly occurs for purchase order numbers or serial numbers th...

If you run into issues with reconciliation while running the import and reconcile process, Flexera support may request a verbose log of the reconciliation to help diagnose the problem. Obtaining a verbose log must be done manually from the command l...