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Alpesh
Flexera
Dec 22, 2020
09:57 PM
This YouTube Playlist on FNMS may also be helpful to get a high-level idea of various views in FNMS -- https://www.youtube.com/watch?v=cLMH4js406g&list=PLCuhlHqMRwWr-mLmBmi-kBQDRyCcnTl3p
Thanks!
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Nov 25, 2020
09:31 AM
@sourav_sengupta I agree with Ben. Please reach out to our Support team and they should be able to help resolve the issue for you.
Thanks!
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Oct 14, 2020
06:52 PM
3 Kudos
@diegocarvejani : You see these errors in the log because these AppV packages are managed by the AppV server you have put the Powershell script on. We run this command against the AppV Server to get the list of packages hosted by the Server: https://docs.microsoft.com/en-us/powershell/module/appvserver/get-appvserverpackage?view=win-mdop2-ps? When you add an AppV package to the AppV server, it prompts for a UNC path where the package could be found. So if the path does not exist, then the AppV package will not be of any value. You should try to remove the AppV package from the AppV server and then run the AppV Powershell Script. Here is the Microsoft article, which mentions how you can add a package to the AppV server: https://docs.microsoft.com/en-us/windows/application-management/app-v/appv-add-or-upgrade-packages-with-the-management-console.
Hope this helps.
Thanks!
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Oct 06, 2020
12:10 AM
@AnnaMarkose: Please try this test as well from the Beacon machine.
1.) Logon to https://developer.microsoft.com/en-us/graph/graph-explorer using the same credentials that were supplied on the Beacon connection to generate the refresh token
2.) Call this API - https://graph.microsoft.com/v1.0/reports/getOffice365ActiveUserDetail(period='D90'). More information about this API can be found here: https://docs.microsoft.com/en-us/graph/api/reportroot-getoffice365activeuserdetail.
3.) Check the response code after you call the API. If you see a response code 200, then you are good. However, if you see any other response code, then you are running into some network issues on your end.
Hope this helps.
Thanks!
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Sep 29, 2020
04:35 PM
1 Kudo
@AnnaMarkose : And the Reports Reader role is a must. By that I mean, the user's Global Admin or Cloud Application Administrator role may be taken away once the token is generated, but the Report Reader role should always be assigned to the user, even after the generation of the token. Without that, the Usage step will always fail.
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Sep 25, 2020
01:56 PM
In the past, we have seen a different error when the roles were missing. However, since the usage is failing quickly as per your logs, it will be important to check if you have the minimum roles provided to the user who generated the RefreshToken.
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Sep 14, 2020
10:38 PM
1 Kudo
Hi @Smitty987 !
Are you seeing this behavior post the FNMS 2020 R1.1 cloud release? Or are you talking about the FNMS 2020 R1 cloud/OnPrem release?
Thanks!
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Sep 10, 2020
01:06 PM
Hi! The Support team should be able to provide a tentative ETA\ETR for the content requests. Please work with them through the case to get the information. Thanks!
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Sep 10, 2020
06:23 AM
2 Kudos
Hi @winvarma ,
Yes, you are correct. This information is internally used by the Support team to track a request with our Content team.
Thanks!
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Sep 07, 2020
07:09 PM
Hi, It was a server side issue, where a redundant file presence was causing issues with downloading the beacon. The issue was only seen in the EU Prod instance. There was no bug with the beacon auto-upgrade package and so, the issue seen with the OnPrem Fnms setup is unrelated. Please continue working with Support to find a resolution for the OnPrem setup. Hope this helps. Thanks!
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Sep 04, 2020
03:16 PM
1 Kudo
Hi All,
The problem is fixed now. You should be able to auto-upgrade to the latest beacon in the EU Prod Environment.
Thanks!
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Jun 16, 2020
03:50 PM
1 Kudo
Here you go Jordan: https://docs.flexera.com/?product=FlexNet%20Manager%20Suite%20On%20Premises&version=2019%20R2
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Jun 11, 2020
08:47 AM
@savin_shetty1 : Try this approach: https://answers.microsoft.com/en-us/msoffice/forum/all/how-to-disable-automatic-sign-in-to-office-account/4e13d1bc-b80e-474d-a96e-00c4f3d49700
If the above does not work for you, then check with your IT team. They should be able to help you further.
Thanks!
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Jun 10, 2020
02:52 PM
5 Kudos
Symptoms:
The new Office 365 (O365) adapter fails when trying to retrieve the usage data. The error in the Importer log will look like -
Failed to execute Reader 'Get Usage from Office 365 Exchange' from file C:\ProgramData\Flexera Software\Compliance\ImportProcedures\Inventory\Reader\microsoft 365\Usage.xml, at step line 1 Error: The remote server returned an error: (403) Forbidden.
Diagnosis:
The new O365 Adapter introduced in FNMS 2019 R1 release uses the Microsoft Graph API to collect information. Due to some changes made by Microsoft in December 2019, there are more permissions needed to capture the usage and hence, the O365 adapter will fail when trying to capture the usage data.
Solution:
In order to resolve the issue, please do the following -
For the account that is used to generate the refresh token needed for the O365 adapter, add a new roles in Azure AD - 'Reports Reader' and 'Cloud Administrator' See the screenshot for the addition of a role. -
Generate a new refresh token and execute the adapter again
Note: both roles are required to generate the token, however we've found that once it's generated if you remove the administrator role the adapter will continue to work with just the 'reports only' role enabled.
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Jun 05, 2020
05:11 PM
1 Kudo
Hi @savin_shetty1 ,
I have seen this behavior with one other customer. Basically, if you go to office.com or portal.azure.com on the beacon machine, it will show you that it is automatically logging you with your personal account. What you can try is ensuring that you log out from those sessions so that when you go back to those sites, it prompts for the credentials. If I remember correctly, the customer who was running into this problem worked with their IT team so that they are not automatically logged in using their personal credentials.
I hope this helps.
Thanks!
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Latest posts by Alpesh
Subject | Views | Posted |
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87 | Dec 22, 2020 09:57 PM | |
124 | Nov 25, 2020 09:31 AM | |
312 | Oct 14, 2020 06:52 PM | |
235 | Oct 06, 2020 12:10 AM | |
378 | Sep 29, 2020 04:35 PM | |
294 | Sep 25, 2020 01:56 PM | |
337 | Sep 14, 2020 10:38 PM | |
389 | Sep 10, 2020 01:06 PM | |
475 | Sep 10, 2020 06:23 AM | |
107 | Sep 07, 2020 07:09 PM |
Activity Feed
- Got a Kudo for Re: Beacon scheduled tasks disabled. Jan 20, 2021 09:59 AM
- Posted Re: FNMS New User Orientation on FlexNet Manager Forum. Dec 22, 2020 09:57 PM
- Posted Re: Unable to log into FlexNet Manager Suite Cloud on FlexNet Manager Forum. Nov 25, 2020 09:31 AM
- Kudoed Re: Unable to log into FlexNet Manager Suite Cloud for bmaudlin. Nov 25, 2020 09:30 AM
- Kudoed Re: SAP : Connection SNC between beacon and SAP for digeshjoshi. Oct 30, 2020 12:03 PM
- Kudoed Re: SAP : Connection SNC between beacon and SAP for tallal85. Oct 30, 2020 12:03 PM
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- Kudoed Re: SAP : Connection SNC between beacon and SAP for digeshjoshi. Oct 22, 2020 11:55 AM
- Got a Kudo for Re: App-V Integration. Oct 15, 2020 12:15 PM
- Kudoed Re: Error while configuring business adapter for Multi-tenant environment for bheadley. Oct 15, 2020 09:44 AM
- Kudoed Re: Error while configuring business adapter for Multi-tenant environment for bheadley. Oct 15, 2020 09:44 AM
- Kudoed Re: Error while configuring business adapter for Multi-tenant environment for bheadley. Oct 15, 2020 09:43 AM
- Got a Kudo for Re: App-V Integration. Oct 15, 2020 08:49 AM
- Got a Kudo for Re: App-V Integration. Oct 14, 2020 08:53 PM
- Posted Re: App-V Integration on FlexNet Manager Forum. Oct 14, 2020 06:52 PM
- Kudoed Re: Office 365 adapter implementation for Flexera FNMS 2019 R2 Error in Flexera portal-System Tasks for kclausen. Oct 06, 2020 10:25 AM
- Posted Re: Office 365 adapter implementation for Flexera FNMS 2019 R2 Error in Flexera portal-System Tasks on FlexNet Manager Forum. Oct 06, 2020 12:10 AM
- Got a Kudo for Re: Office 365 adapter implementation for Flexera FNMS 2019 R2 Error in Flexera portal-System Tasks. Sep 29, 2020 09:25 PM
- Posted Re: Office 365 adapter implementation for Flexera FNMS 2019 R2 Error in Flexera portal-System Tasks on FlexNet Manager Forum. Sep 29, 2020 04:35 PM
- Posted Re: Office 365 adapter implementation for Flexera FNMS 2019 R2 Error in Flexera portal-System Tasks on FlexNet Manager Forum. Sep 25, 2020 01:56 PM
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