Certain network restrictions may prevent Software Vulnerability Manager agents from reporting scan results, resulting in the following error in the agent scan log: [Date and Time] Error when sending WinHttp request (12175) [Date and Time] Connection...
Summary You might get the following error while running/connecting to the SVM Plugin for the SCCM Console. Cause The above error occurs when either the website URL is not added to Trusted Sites and / or the following components are missing from the...
Summary: The system Center software inventory agent can collect scan results, which can be imported to Software Vulnerability Manager to be evaluated for Vulnerabilities as explained below: System Center Inventory Import We do advise following the ...
Introduction: When installing the SVM Daemon, the below page will prompt for SVM login credentials for the Daemon to connect to SVM: However, when entering the credentials, the below error message is given: Solution:The cause of this issue is usu...
If your environment isn't configured for SSL, but Require SSL is enabled in the WSUS Administration site in IIS, the following error can occur when SCCM attempts to download content: Failed to download content id XXXXXXX Error: The process is not in ...
Symptoms: Type 3 scan results may not be processed by the on-prem SVM Server so you do not see these scan results in your SVM UI. However, when amending the scan type to type 2 you see these scan results processed and visible in the SVM UI. Upon in...
Symptoms: Type 3 scan results may not be processed by the on-prem SVM Server so you do not see these scan results in your SVM UI. However, when amending the scan type to type 2 you see these scan results processed and visible in the SVM UI. Upon in...
Symptoms: On an SVM On-Premises with the latest ActiveX Plugin, a message prompts with the following: An error occurred while loading the Software Vulnerability Manager Plugin. Error loading plugin: Unable to verify checksum signature : 12037 Dia...
Symptoms: The SVM Plugin fails to install and prompts with "Error opening file for writing: C:\Program Files\FIexera Software\Corporate Software Inspector Plugin\csiplugin.ocx" Software Vulnerability Manager Plugin Setup Error opening file for ...
Symptoms: A message prompts in Step 3 of Create Update Package on certain packages that it is unable to display more than 3000 paths. Diagnosis: The message prompts only a specific package. The message may also prompt on SVM Patch Publisher. So...
Symptoms: The SPS right click feature is unresponsive. Diagnosis: The ActiveX plugin is installed and up-to-date. A message in the browser developers tools shows "Unable to get property 'GUID' of undefined or null reference." Solution: 1. Chec...
Summary This article explains in detail how to remove the entries from the 'Software Vulnerability Manager Agent scan queue' to clear up disk space and for other reasons you might want that. Synopsis The SVM On-Prem solution uses a queue for handlin...
Symptoms: When the Software Vulnerability Agent is installed and running as a service, you may see a white list added in the scan agent log that does not appear when running agent scan manually using the command line. [12/03 11:39:23.899] Append i...
If you see the below error when trying to upgrade Red Hat Enterprise Linux (RHEL) on-prem to Software Vulnerability Manager version csi-7.6.1.22 while using the install command 'rpm -Uvh csi-7.6.1.22-0.el7.x86_64.php7.rpm', you're likely experiencin...
Summary By itself Visual Studio 2010 Shell (Isolated) is EOL. However if it is installed with SQL Server 2014 or SQL Server 2012 on the same machine, Microsoft has stated that the EOL date is 2024. We mark it as EOL, but technically it isn't in t...
Summary This article will assist SVM customers with allowing the 'Flexera Corporate Software Inspector Daemon' to bypass the local proxy settings configured in Windows. Steps Launch Regedit.exe as administrator on the Server which has the 'Flexera...
Problem Customer migrated all users from username/password to Azure SSO with conditional access, and they planned to change on tenant level "Disable standard login (Ensure SSO is working first, to prevent a lockout.)." The problem is after changi...
Summary WSUS server has a maximum size limit and sometimes the update package may exceed the size limit if you try something drastic such as publishing the entire MS Office in a custom package through SVM. You shouldn't do that in general. This arti...
SVM is not able to publish Adobe Acrobat DC, version 2021.005.20048 (Continuous) to WSUS due to the file size limit set by WSUS. Issue:During the publishing attempt, the below error will appear: Workaround: The alternative workaround would be to do...
Summary When Software Vulnerability Manager (SVM) scans a device, which has Apache Tomcat webserver installed, the scan results do not show Tomcat to be installed on that device. Diagnosis Software Vulnerability Manager looks for exe, dll and ocx bi...
