Software Vulnerability Manager Knowledge Base

Enable logging on SVM On-premise server for troubleshooting

Summary:This article explains how you can enable logging at SVM-on-premise Server for troubleshooting.Steps: Log in to your SVM-On-premise server via putty session : Open the configuration file at the following location /usr/local/Secunia/config....

raslam Flexera Dec 11, 2019

CSI 6 CSI 7 Defect Report Error Message How To Server CSI 6 Server CSI 7 Software Vulnerability Manager 2018

Unable to edit the published packages in SVM on-premise

Symptoms:Internal Error 500 after the publishing of the SVM 3rd party packages. The package gets published but unable to edit the published packages. Diagnosis: The following issues appear when the sps_packages table is missing/not complete or th...

raslam Flexera Dec 10, 2019

CSI 6 CSI 7 CSI Legacy Versions Defect Report Error Message How To Server CSI 6 Server CSI 7

SVM agents are checking in but not able to scan and report in SVM on-premise console.

Symptoms: The SVM agents are showing check-in date and time in single host agents tab but the last scan field is not updating. Solution: Log in to your SVM on-premise Linux server via putty session and check the below things. Check the space at t...

raslam Flexera Dec 09, 2019

CSI 6 CSI 7 Server CSI 6 Server CSI 7 Software Vulnerability Manager 2018

Change of SSL Certificate and CRL Distribution points for https://csi7.secunia.com

We have migrated our datacenter to AWS on the 17th of August, 2019. As a result of this move, we have changed the SSL certificates of https://csi7.secunia.com. The certificate chain is different and the CRL - Certificate revocation list's distributio...

wmahmood Flexera Aug 16, 2019

CSI 7 Product & Release Info Software Vulnerability Manager 2018

SVM Agent Deployment Logic - Avoid Proxy Blocking

When there is a proxy on the network, in many cases you might be best suited to install agents under managed domain service account which can authenticate through the proxy successfully, especially when the LocalSystem account is disallowed to conne...

RDanailov Community Manager Dec 03, 2019

CSI 7 Server CSI 7 Software Vulnerability Manager 2018 SVM Agent

Software Vulnerability Manager Knowledge Base