Summary This article explains in detail how to remove the entries from the 'Software Vulnerability Manager Agent scan queue' to clear up disk space and for other reasons you might want that. Synopsis The SVM On-Prem solution uses a queue for handlin...
Summary WSUS server has a maximum size limit and sometimes the update package may exceed the size limit if you try something drastic such as publishing the entire MS Office in a custom package through SVM. You shouldn't do that in general. This arti...
Description: Multiple vulnerabilities have been reported in SolarWinds Orion Platform and SolarWinds Network Performance Monitor, which can be exploited by malicious people to conduct cross-site scripting attacks, disclose sensitive information, ma...
Summary The customer faces an issue where the product status in Software Vulnerability Manager is incorrect. Cause The product detection rule is not available in the product vulnerability database.Vulnerability Database hasn't been synced with Fle...
Problem Formulation Flexera understands the desire for coverage of Red Hat OpenJDK but is unable to effectively track it on Windows systems due to inconsistent and conflicting identification information coming from Red Hat. While we do cover it on R...
Summary:This article explains how you can enable logging at SVM-on-premise Server for troubleshooting.Steps: Log in to your SVM-On-premise server via putty session : Open the configuration file at the following location /usr/local/Secunia/config....
Symptoms:Internal Error 500 after the publishing of the SVM 3rd party packages. The package gets published but unable to edit the published packages. Diagnosis: The following issues appear when the sps_packages table is missing/not complete or th...
Description You have performed scanning of clients with the Software Vulnerability Manager after installing a brand new server, or after performing a server upgrade from a lower version, but the scans are not being returned in the Web UI view under ...
Summary While attempting to publish a package for Notepad++ within the Flexera Package System in SVM 2019, you receive an error "Missing critical product information for creating package. (Code 5)" To resolve this, remove Package Grouping feature wit...
Summary During the installation of the SVM Distribution Daemon (Software Vulnerability Management a.k.a. SVM Next), you cannot pass the configuration of a service account. The installation wizard results in error 1920 yielding an error related to ins...
Summary You are under Patching menu in SVM2018 and you attempt to connect to your WSUS/SCCM instance using the connection dialog in SVM. The SVM display connection error 0x8007007e and error message "Unable to load DLL "SusNativeCommon.dll" :: The sp...
Summary The 'Download' column which is visible under any product smart group in the SVM software might result in HTTP 404 error when users click on it. Symptoms The links the customer is talking about can also be seen in PDF reports which have been ...
Summary KB2978120 was released in 2014 and thereafter superseded by KB4041090 released in 2017. You have installed KB4041090 through WSUS/SCCM, but SVM still flags Windows 7 and Server 2008 R2 as Insecure. In some occasions, SVM will link the Insecur...
Summary Dashboard doesn't show statistics from the last week.This can happen when certain server cronjobs fail and remain down for some time. The data loss requires the SVM to build a new picture by re-tracking the entire weekly period. Symptoms The ...
Summary Reports in Software Vulnerability Manager are not getting generated and the status always stays "In Progress". Cause Almost always the problems is caused by a problem with the reporting cronjob. SVM On-Prem Edition users will be able to tro...
Summary Windows Server 2012 requires the publishing user to be a local administrator which causes a failure to sign error on users without this privilege. This article provides alternative methods to solve this problem. Symptoms You may find that som...
SummaryMozilla has recently made changes in the configuration of the auto-update feature of the Mozilla Firefox stable release (rapid release) which invalidate the configuration provided in the Software Package System of SVM for Firefox packages. Wh...
Summary This article is a deeper-dive guide to troubleshooting problems with publishing Flexera SPS packages to Windows Server Update Services that can also be installed in configuration with System Center Configuration Manager as a "Software Update ...
Summary On systems running Windows Server 2012, 2012R2, 2016 - WSUS no longer issues self-signed certificates as this is disabled by default by Microsoft. You can use a workaround to enable the feature in the machine registry and thus you can go arou...
Summary When the WSUS Server and WSUS console are not on the same Patch Level and not on the same WSUS server version, an error message for version mismatch is displayed and publishing of packages fails. This is caused by a known incompatibility of d...
