Software Vulnerability Manager Knowledge Base

Enable logging on SVM On-premise server for troubleshooting

Summary:This article explains how you can enable logging at SVM-on-premise Server for troubleshooting.Steps: Log in to your SVM-On-premise server via putty session : Open the configuration file at the following location /usr/local/Secunia/config....

raslam Flexera Dec 11, 2019

CSI 6 CSI 7 Defect Report Error Message How To Server CSI 6 Server CSI 7 Software Vulnerability Manager 2018

Unable to edit the published packages in SVM on-premise

Symptoms:Internal Error 500 after the publishing of the SVM 3rd party packages. The package gets published but unable to edit the published packages. Diagnosis: The following issues appear when the sps_packages table is missing/not complete or th...

raslam Flexera Dec 10, 2019

CSI 6 CSI 7 CSI Legacy Versions Defect Report Error Message How To Server CSI 6 Server CSI 7

Client scans not listed under Completed Scans after sent to SVM on-prem server

Description You have performed scanning of clients with the Software Vulnerability Manager after installing a brand new server, or after performing a server upgrade from a lower version, but the scans are not being returned in the Web UI view under ...

RDanailov Community Manager Nov 06, 2019

Defect Report SVM 2019 On-Prem SVM Database Troubleshooting

"Missing critical product information for creating package. (Code 5)"[Solved]

Summary While attempting to publish a package for Notepad++ within the Flexera Package System in SVM 2019, you receive an error "Missing critical product information for creating package. (Code 5)" To resolve this, remove Package Grouping feature wit...

RDanailov Community Manager Mar 25, 2019

Defect Report Patching SPS Packages SVM 2019

Error 1920 during SVM Next Daemon Install

Summary During the installation of the SVM Distribution Daemon (Software Vulnerability Management a.k.a. SVM Next), you cannot pass the configuration of a service account. The installation wizard results in error 1920 yielding an error related to ins...

RDanailov Community Manager Feb 26, 2019

Defect Report How To Software Vulnerability Manager Next

Software Vulnerability Manager Knowledge Base