Software Vulnerability Manager’s automatic package publishing requires the Flexera Software Vulnerability Manager Patch Daemon service installed on your WSUS server. This service periodically checks your SVM server or SVM Cloud for subscribed package...
An installation issue has been identified when updating Adobe Acrobat Reader DC to version 21.001.20135 using the Microsoft System Center Configuration Manager deployment package. The issue occurs when the package is installed on a device while no us...
This KB article provides a list of handy commands to quickly check the health status of your Software Vulnerability Manager On-Prem Server. We will update the article over time, so feel free to bookmark it. Check system resources View installed RA...
Users often require additional help for the logical process workflow when it comes to integrating the Software Vulnerability Manager 2019 software to their internal WSUS or SCCM servers for patching. In most, users need additional elaboration on wha...
Description You have performed scanning of clients with the Software Vulnerability Manager after installing a brand new server, or after performing a server upgrade from a lower version, but the scans are not being returned in the Web UI view under ...
Many times, the best way to debug a technical problem with the Software Vulnerability Manager Agent scanners is to create a log file that shows what the Agent does and where it fails to submit the scans. The log file is the fastest way to diagnose a...
Summary This article explains how you should evaluate technical problems with the installation of SPS packages. It also includes valid points and considerations to help you working with packages in a more simple and straightforward fashion. Symptoms ...
Summary Windows Server 2012 requires the publishing user to be a local administrator which causes a failure to sign error on users without this privilege. This article provides alternative methods to solve this problem. Symptoms You may find that som...
Summary Starting with Windows 10 and higher Operating Systems, Microsoft decided to decrease a load of Windows by changing how the default log file of Windows Update should be written and reviewed. On the newer systems Microsoft requires you to issue...
Summary A full guide on how to create a GPO to distribute WSUS certificate and Windows update settings. Synopsis This short guide describes how to create a Group Policy Object (GPO) for CSI-WSUS by using the Group Policy Management console. Once the ...
Summary How can you recover from a lost MySQL or MariaDB root password? Synopsis If you run into the situation where you've lost the root password for your MySQL instance the account can be recovered so long as you still have root access to the serve...
Summary This article describes the general steps that can be taken to troubleshoot a package that was published by the Software Vulnerability Manager and its Flexera Package System where the package was provided as silently installable out-of-the-box...
Summary Certificate error with Software Vulnerability Manager dll files on Windows Server 2012 R2 files resulting in an inability to load the WSUS configuration interface. Symptoms The dll files cannot be loaded when accessing the SVM/Patching/Config...
Summary "CreateDirectory Failed" error is a generic error that may be caused by multiple scenarios. Such a scenario can be moving the default for WSUS \UpdateServicesPackages\ directory physically to another drive or server without using WsusUtil.exe...
Summary You are getting a message 'your account is currently being upgraded.' when logging-in to your account Symptoms This usually happens with the 'private database' of the server (the user database) has not been populated with all tables needed to...
Summary Sometimes smart groups may get stuck and need manual intervention at the database to clear the queue and re-run the smart group generation afterward. This article teaches you to manually clear the queue that the SVM On-Prem Server uses to tra...
Summary One or more specific smart groups fail to compile. When logging level is increased on the Software Vulnerability Manager On-Prem Linux server, the following error is seen in the /var/log/messages log: '"temp_smartgroup_product" table is full...
