Aug 19, 2021
09:26 AM
Hello,
There is no official support from Flexera at this time.
I have opened an Idea for the development team to review. Please Vote for the Idea if this is something you could benefit from.
I will be happy to assist with any questions.
Kind regards,
James Ellis
... View more
Jul 21, 2021
05:17 AM
Hallo Flo,
Bitte hierzu ein Ticket anlegen. Wir gucken das verhalten am besten gemeinsam an.
Mit freundlichen Grüßen,
James Ellis
... View more
Jul 12, 2021
10:36 AM
English
Some manually maintained Asset types may have custom fields. For example, mobile device may have "IMEI 2" as some mobile devices have dual SIM capability. When Importing with the excel solution, you may find that the custom field is missing.
Solution:
1. Add the column and relevant data of the customer field to your Excel.
2. From "Bulk Import" either Browse... or Drag and Drop the Excel file.
3. At the "Assignment of data" area, you will see "Object type". From here, select the specific "Asset type" the Excel is based on. For example, mobile device.
4. Once you have selected the correct "Object type", remember to select the "Import mode" task. The custom fields will appear and the import validator will confirm the columns being update/imported.
Deutsch
Manche Assets, welche manuell gepflegt werden, haben ggf. speziell angepasste Felder. So kann z.B. ein Mobiles Gerät das Feld "IMEI 2" haben, da in dem Gerät zwei SIM Karten verwendet werden können. Wenn man nun Daten mit Excel importiert, dann kann es vorkommen, dass dieses Feld nicht dargestellt wird.
Lösung
1. Fügen Sie die Spalte samt Feld mit Daten in Excel hinzu
2. Von der 'Mehrfachimport' Option nun auf 'Durchsuchen...' oder die Excel Datei mit Drag und Drop hinzufügen
3. Im Bereich 'Zuordnen der Daten' sieht man nun 'Objekt Typ'. Hier nun den spezifischen Asset Typ eintragen, wie auch in der Excel Tabelle z.B. Mobiles Gerät
4. Denken Sie daran, nachdem der korrekte Objekt Typ ausgewählt wurde, den Import Modus auf 'Import' zu setzen. Im nächsten Schritt können dann die zu importierenden Spalten und Felder bestätigt werden
... View more
Jun 22, 2021
09:21 AM
1 Kudo
English
The Spider CheckPage gives an overview of the connections to the database. Any Connection issue with a Spider Application may be visible. A history of Spider Versions is also visible.
The Spider CheckPage is not accessible from the Menu. The URL needs to be entered manually.
..Spider/Info/checkpage.aspx
Permissions to the following Forms may need to be set to the account:
Spider Core -> CheckPage
Deutsch
Bei der Spider Checkpage bekommt man eine Übersicht über die Verbindungen zur Datenbank. Verbindungsprobleme in eine Spider Anwendung werden hier dargestellt. Man sieht auch den Verlauf von Spider Versionen.
Die Checkpage kann nicht von einem Menüpunkt aus angesteuert werden, man muss das URL manuell eintragen.
..Spider/Info/checkpage.aspx
Berechtigungen für die folgenden Formulare müssen ggf. gesetzt werden
Spider Core -> CheckPage
... View more
Labels:
Jun 16, 2021
03:38 AM
English
The new Coverage Rules function enables the user to add individual suite definitions which are then considered in the compliance calculation. This allows the user to create his own rules that are not included in the product catalogue.
Solution:
In Spider, go to "System"
Select Roles
Select applicable "Asset" Role
From the ribbon go to "Forms"
Select "+ Assign application forms"
Select the following forms:
CoverageRule
CoverageRuleCreate
CoverageRuleEdit
Save.
Log off from Spider and log back in for changes to take effect.
Deutsch
Die neue Funktion Abdeckungsregeln ermöglicht dem Benutzer das Erstellen von Suite-Definitionen, die dann in der Compliance Berechnung berücksichtigt werden. Hierdurch kann der Benutzer eigene Regeln erstellen, welche im Produktkatalog nicht enthalten sind.
Lösung:
In Spider, auf 'System'
Dann auf Rollen
Asset Rolle auswählen
Oben im Ribbon auf 'Formulare'
Dann auf '+ Assign application forms'
Folgende Formulare auswählen:
CoverageRule
CoverageRuleCreate
CoverageRuleEdit
Save.
Log off from Spider and log back in for changes to take effect.
... View more
Jun 10, 2021
05:54 AM
1 Kudo
Symptoms:
Remnants of Inactive and obsolete Spider Data Collectors visible in Spider Web UI Info and Settings.
Diagnosis:
Findings of Data Collectors with "Inactive" or "Last contact more than four hours ago". Despite the Server being obsolete, either shut down or deleted from the infrastructure, the servers remain within the list in Spider.
Solution:
Spider does not remove any inactive Servers regardless of actual Server status. However, the removal does require manual handling.
Data in SpiderDataReceiverRegister.csv & SpiderDataReceiverConnection.csv located in C:\Program Files\Spider\Recognition\DataReceiver are responsible for the data shown in the database and WebUI (Spider/Apps/Asset/SwrImport/SWRImportBoard.aspx?).
There are 2 options:
Alter the Status and keep the obsolete Data Collector as a reference.
Remove the Data Collector completely.
Option 1
Go to "C:\Program Files\Spider\Recognition\DataReceiver"
Open "SpiderDataReceiverConnection.csv"
Remove the obsolete Server
Save and close.
Open "SpiderDataReceiverRegister.csv"
Remove the obsolete Server
Save and close.
Optional: If the Server Status is Active, you can change the status from the SQL Database.
Go to SpiderRecognition Database
Go to Tables > import.Connection
Edit the Table and Alter "Status" to INACTIVE
Option 2
Go to "C:\Program Files\Spider\Recognition\DataReceiver"
Open "SpiderDataReceiverConnection.csv"
Remove the obsolete Server
Save and close.
Open "SpiderDataReceiverRegister.csv"
Remove the obsolete Server
Save and close.
Go to Spider Recognition Database
Go to Tables > import.Connection
Edit the Table and delete the obsolete Server row.
DE to follow
... View more
May 07, 2021
04:54 AM
1 Kudo
Hallo Hans,
Spider hat ein sog. 'Product Specific' Metrik. Für das o.g. Produkt Version hat mir unser Produkt Katalog Spezielist folgendes empfohlen:
Produkt Version - Azure App Service Standard (Product Specific, Win)
Ich hoffe, dass ich Ihnen damit für den ersten Schritt helfen konnte.
Mit freundlichen Grüßen,
James Ellis
... View more
Apr 28, 2021
11:38 AM
Hi Vlad,
I have double-checked this for you.
I see in my Spider, when I create a license, that I can set a "Responsible employee". This subsequently shows a license in the "Employee" object.
Spider Licence
Spider (Asset) Employee
As far as Spider is concerned, this is a License assignment, however, licenses with "Responsible employee" does not affect the compliance.
Only a single "Responsible employee" can be set, even If the license quantity is greater than 1.
Licences are managed by the company. Spider does not know who is using that licence if for example, the employee moves to another department or leaves the business and the "licence" is then used by another employee.
Kind regards,
James Ellis
... View more
Apr 27, 2021
08:12 AM
Hi Vlad,
I will double-check and get back to you.
Kind regards,
James Ellis
... View more
Apr 21, 2021
07:51 AM
1 Kudo
Hello,
Thank you for the update.
The solution was found within the Spider Data Collector Manual (DE Chapter 5, Page 46 or EN Chapter 5, Page 47)
Spider Data Collector (SDC) - Benutzerhandbuch (deutsch)
Spider Data Collector (SDC) - User Manual (English)
When using multiple entries of the same connector (e.g. to query two or more SCCM databases), the suffix needs to be adjusted, otherwise results from the second call will overwrite the results of the first call.
The suffix must differ from each other. For example _Connector_01 and _Connector_02... or to further distinguish the two _Connector_Prod and _Connector_Test...)
Kind regards,
James Ellis
... View more
Apr 16, 2021
09:56 AM
Hello Hans,
We are fully booked today.
Monday afternoon is the earliest available, from 1430 CET.
Kind regards,
James Ellis
... View more
Apr 16, 2021
05:05 AM
1 Kudo
Hello @HPMeyer Hans,
No Admin.exe needed it is included in Spider 6.4.5-R2 Setup.
Kind regards,
James Ellis
... View more
Apr 16, 2021
04:45 AM
Hello @HPMeyer ,
Yes. Let me know if you need the Setup. It will look like this:
Spider 6.4.5-R2 Setup.exe
103.32MB
Apr 09, 2021
Spider 6.4.5-R2 Setup.exe
Kind regards,
James Ellis
... View more
Apr 16, 2021
04:08 AM
1 Kudo
Hello @HPMeyer Hans,
I will send you an FTP link to download the files.
If anyone else has the same issue, please comment here or post in the community.
Kind regards,
James Ellis
... View more
Apr 16, 2021
03:25 AM
Hello @HPMeyer Hans,
Do you mean the PLC Download?
Kind regards,
James Ellis
... View more
About
I have been working in I.T. sector since 2005 and started off for the Ministry of Defence based in Germany. With Military background, I also worked for the Education, Health Care and Law sector.
Senior Technical Support Engineer
Daresbury
Latest posts by james_ellis
Subject | Views | Posted |
---|---|---|
435 | Aug 19, 2021 09:26 AM | |
630 | Jul 21, 2021 05:17 AM | |
319 | Jul 12, 2021 10:36 AM | |
238 | Jun 22, 2021 09:21 AM | |
244 | Jun 16, 2021 03:38 AM | |
270 | Jun 10, 2021 05:54 AM | |
523 | May 07, 2021 04:54 AM | |
524 | Apr 28, 2021 11:38 AM | |
537 | Apr 27, 2021 08:12 AM | |
889 | Apr 21, 2021 07:51 AM |
Activity Feed
- Posted Re: SCCM 2107 compatibility on Spider Forum. Aug 19, 2021 09:26 AM
- Kudoed SCCM 2107 compatibility for ledeckyv. Aug 09, 2021 08:35 AM
- Posted Re: Spider Compliance Abgleich - Lizenzbedarf vs. Installation on Spider Forum. Jul 21, 2021 05:17 AM
- Posted EN/DE Asset custom fields "Bulk operation" on Spider Knowledge Base. Jul 12, 2021 10:36 AM
- Posted EN/DE Spider Checkpage - Database Diagnostics on Spider Knowledge Base. Jun 22, 2021 09:21 AM
- Posted EN/DE Spider 6.4.5 Asset Management Coverage Rule (Abdeckungsregel) on Spider Knowledge Base. Jun 16, 2021 03:38 AM
- Posted EN/DE Removal of old Data Collectors from Spider on Spider Knowledge Base. Jun 10, 2021 05:54 AM
- Got a Kudo for Re: MS Azure Produkttyp-Abbildung, Welcher?. May 07, 2021 07:25 AM
- Posted Re: MS Azure Produkttyp-Abbildung, Welcher? on Spider Forum. May 07, 2021 04:54 AM
- Posted Re: User License on Spider Forum. Apr 28, 2021 11:38 AM
- Posted Re: User License on Spider Forum. Apr 27, 2021 08:12 AM
- Got a Kudo for Re: Citrix: esx-machines missing. Apr 21, 2021 07:52 AM
- Posted Re: Citrix: esx-machines missing on Spider Forum. Apr 21, 2021 07:51 AM
- Posted Re: Citrix: esx-machines missing on Spider Forum. Apr 16, 2021 09:56 AM
- Got a Kudo for Re: Spider 6.4.5-R2 - Release Date: 12th April 2021. Apr 16, 2021 05:06 AM
- Posted Re: Spider 6.4.5-R2 - Release Date: 12th April 2021 on Spider Release Blog. Apr 16, 2021 05:05 AM
- Posted Re: Spider 6.4.5-R2 - Release Date: 12th April 2021 on Spider Release Blog. Apr 16, 2021 04:45 AM
- Got a Kudo for Re: Spider Software Services - March 2021 update. Apr 16, 2021 04:37 AM
- Posted Re: Spider Software Services - March 2021 update on Spider Release Blog. Apr 16, 2021 04:08 AM
- Posted Re: Spider Software Services - March 2021 update on Spider Release Blog. Apr 16, 2021 03:25 AM