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Introduction: When installing the SVM Daemon, the below page will prompt for SVM login credentials for the Daemon to connect to SVM:

Credentials page.PNG

However, when entering the credentials, the below error message is given: 

 

unable to verify credentials.PNG

Solution:
The cause of this issue is usually that the credentials entered are incorrect or the daemon cannot reach SVM to verify these credentials. 

To resolve this, ensure the credentials are still valid for SVM, test by logging into the SVM UI with these credentials, or ensure that the Dameon can reach SVM without network restrictions by whitelisting the below:
- https://*.secunia.com

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Last update:
‎Jun 20, 2023 07:43 AM
Updated by: