Flexera One Forum

Solved SAP test connection failed with message "An unexpected error occured when trying to test the connection.Check the beacon engine logs for more details."

Hi Forum,Recently I observed that SAP connection that we have created is failing when we tried to do test connection with error message.An unexpected error occured when trying to test the connection.Check the beacon engine logs for more details.By la...

Is there any way to find what are the list of software which are partially removed or removed (inappropriately) and the Windows registry key still remains in the system

we identified that we have two installer evidence sources being brought into Flexera One.We have one from the Agent and another from SCCM. The agent is bringing in MSI data (MSI — evidence left in the registry by Microsoft Installer on Windows.) and ...

VMs missing hosts and licenses not showing consumption

I have discovered that there isn't a connection to the Vcenter. As a result there isn't any host information and missing consumption information. I am working on getting a connection established. I have been asked to explain the need for the connecti...

Solved Flexera Documentation Portal - Unavailable (Error 20)

Hello,I've made numerous attempts to access the Flexera Documentation Portal, but have been unsuccessful due to a "TCP connection timeout" issue. Is anyone else having the same issue?

Solved How to Bypass Agent connection through Proxy Server

We have installed Flexera on the On-premises network and trying to deploy its agents on Oracle cloud VM instances. On Oracle cloud, we have 2 regions one is the primary region and the other is Secondary for disaster recovery. On the primary region, w...

Solved Another Consumption Dilemma!

How can I convince a customer that an application is in fact NOT installed? I've pulled evidence files which clearly shows the lack of installer or file information but am I missing something like could there be some "hidden" file I'm not seeing? C...

Pulling usage data for all oracle products

Hi there Im hoping to put together a consolidated report of all of our organisations installed Oracle software - in terms of what it is, where it is, and potentially, who uses it - there doesnt seem to be an easy way to do this - has anyone tried thi...

Mapping of SQL Services to the appropriate editions

We recently created a new license for SQL Server 2022 Standard and Enterprise Edition. Now, we want to map the applications to obtain the consumption count. To do this, though we need a clear understanding of which editions cover which series overall...

Ignored Devices from one tenant and move to another tenant. How?

Hi Team,As per my company requirements, I need to ignore and delete the devices from One tenant, let's say 'X' and need to move that devices to other tenant, let's say 'A'.How to do that?How do I do? Any Suggestions?Any documents would be appreciated...

Solved IBM PVU REPORT

Does anyone know how long a device must be active to show up in the peak quarterly report. Thanks!!