Flexera One Forum

Components of Flexera One ITAM

Hi guys,Can someone help me understand the components of Flexera One ITAM which should be hosted on prem apart from beacon and agents. It would be great if someone could let me know if any database should be created for Flexera One on prem; something...

can Flexera agent be deployed on Community Enterprise Operating System?

Delete vs Ignored - Best Practice?

What is the best practice for the STATUS field of devices that are no longer in our environment or have been upgraded and have new entries in ITAM (from a new Serial No. for example)?  Is it best to DELETE the old device records or mark the status= I...

Agent Version- OS Version Compatibility Matrix

Hi Forum, Do we have any document which gives a view of Agent versions that are compatible with OS version.(Something like this)Agent versionOperating System  Version18.7Windows 2019,2022, RHEL18.5Windows 2023,2016,2022 

Can FlexeraOne Agent recognize whether the installed Microsoft Application is related to SPLA?

Hi,My client has an SPLA agreement with Microsoft, and is having a hard time keeping track of Microsoft license consumed by their end-users. Can FlexeraOne Agent recognize whether the installed Microsoft application is part of the SPLA agreement?

Exporting Software Contracts to ServiceNow

Can someone please provide some guidance around how to link contracts to software applications and export them to ServiceNow? A customer is having trouble doing this; their challenge is described below.  Challenge:  In the integration with ServiceNow...

web application usage/metering data collection options

Hi all, Have a customer who that is looking for potential options for gathering web application usage/metering data.  They migrated over from Snow Software, who has a browser extension to track that usage. Thanks in advance. Shawn