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since ‎Apr 08, 2019
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  • 142 Posts
  • 2 Solutions
  • 101 Kudos given
  • 17 Kudos received

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Using App Broker with Intune we are seeing a problem where requests from ServiceNow fail with the error "Exception caught: No response for ECC message request with sysid=xxxxxxxxx after waiting for 30 seconds in ECC Queue". Based on the requests log ...
Is there a way to manually update the status of a deployment to succeeded or failed in App Broker? Maybe just a flag in the database? We are trying to continue testing workflows from ServiceNow while we troubleshoot an Intune issue with Microsoft's A...
In a new App Broker instance that doesn't utilize SCCM/ConfigMgr at all and is only connected to Intune and  Jamf, we can create new catalog items and add packages to them from both of those deployment tools, however when we try to add a package/appl...
I'm looking for a little assistance with the task of getting user/computer assignment data into ServiceNow for an App Broker implementation from ITAM. I know that this data doesn't come directly from App Broker in any way and the customer is responsi...
In a customer's environment today App Broker went down and in the web browser a 500.19 Internal Server Error was showing (details in the screenshot). Based on the information shown in the browser, it looked like there was a  problem with duplicates i...
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‎Apr 12, 2024
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