.png "One with Flexera"){kind=icon}
Apr 28, 2021
11:34 AM
Thanks Jim. From what I understand punch outs make it so the traditional methods of purchasing are no longer needed (getting on the phone or working with a person). It's a connection between a buyers procurement system and a sellers e-commerce site that helps suppliers provide real-time catalog information to buyers. So basically a shopping cart style of experience with a real time pricing and availability on the back end.
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Apr 28, 2021
08:33 AM
Not sure if this should be posted in Flexera One Forum or the App Broker Forum, but I have a few questions for an upcoming IT Asset Requests implementation that don't seem to be answered in any documentation hoping I could get some clarification on. 1. If a customer has a UAT and a Production instance of IT Asset Requests and needs to copy data from one to the other, can the customer do that on their own or would they need to open a ticket with Flexera to get this done? 2. I've been told before that the following fields can be synced from IT Asset Requests to ServiceNow when SN is used as the front end, when it comes to catalog item details - Title, Descriptions, Icon and Deployment Configuration. We are also wondering if any additional fields can be synced over, primarily Notes and Special Approvers? 3. When IT Asset Requests is eventually upgraded, how are customized workflows handled? Are there any steps that need to be taken by the customer to ensure continuity? 4. Is Reverse DNS an option for discovery as it is with App Broker? Thanks!
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Apr 26, 2021
09:57 AM
Follow up question for this custom integration with a procurement system - does the integration you did previously simply draft a PR with the procurement system, or does it/can it do an actual integration with punch outs? For this customer they use Coupa.
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Apr 20, 2021
01:16 PM
Thanks Jim, The initial test I ran with the attached package I got the expected result of an almost immediate failure in App Broker, but now when trying to run subsequent tests using the exact same package, catalog item and test machine the requests are not failing and instead stay in a "processing" state. Any idea why this might be occurring?
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Apr 15, 2021
04:07 PM
Perfect! I found the entry in the DB under the WD_Localizations table, but being able to make the change in the UI is of course more preferable.
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Apr 15, 2021
03:32 PM
Where in App Broker is it possible to change the message displayed when a customer attempts to add a Catalog Item to the cart that has no available licenses? I found that there was a fix (IOJ-1814724) for this capability for version 2017, but can't seem to find where/how to perform this change.
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Apr 07, 2021
03:54 PM
A customer would like to know if it's possible to import the license cost information into App Broker from a Coupa punch out. My initial thought is that there's no OOTB solution to do that, but wanted to check if there's anything I may be missing?
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Apr 06, 2021
02:41 PM
I'm looking for some advice on how to perform a testing scenario that incorporates an installation failure with SCCM, in order to confirm the result in ServiceNow is what we are expecting. Our initial thought is to simply uninstall the SCCM client on the test end-user device before requesting a catalog item and causing an installation failure that way. We would like to know though if that scenario might cause different status information to be sent to ServiceNow in return. Does it matter how the installation fails to App Broker? Is there a better, more recommended way to test a failure?
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Apr 01, 2021
09:38 AM
When utilizing OSD with App Broker, but also using ServiceNow as the front end ui - does ServiceNow call the Catalog Item and go through the request in App Broker, or does it call the task sequence directly in SCCM?
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Mar 24, 2021
10:05 AM
Does App Broker Cloud also support the powershell-script based bulk import process like the on-premises version does?
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Mar 24, 2021
08:43 AM
Thank Charles, Just to follow up a bit here - if choosing not to use Powershell scripts to perform this functionality, can App Broker help to add functionality for O365 accounts that already exist, or can it only create new accounts? Basically just looking for an answer to the post here - https://community.flexera.com/t5/App-Broker-Forum/O365-integration/td-p/91314
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Mar 22, 2021
08:36 AM
A customer is wondering why in IIS the ESD site isn't a main site and is instead a subsite/Application. They want to request the creation of a DNS record, but still need the subsite /esd to access it and are looking for an explanation as to why it isn't a main site.
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Mar 17, 2021
12:00 PM
I'm looking for some insight on specifically how the App Broker/O365 integration works. I know that it creates user accounts in O365 upon request, but does it handle anything in regards to license allocation? If not, is there a way with App Broker to allocate licenses to users that request O365 applications?
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Mar 16, 2021
01:28 PM
A customer is looking into how to best source the icon files for their App Broker catalog items, as their SCCM isn't a good source and the suggested practice of Googling them individually will take a lot of time - is it possible to get these icon files from Technopedia and insert them into App Broker using the bulk import csv/script?
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Mar 11, 2021
01:28 PM
A customer is requesting a way to not show the compliance lock (and the out of compliance mouse over message) when the average user logs into App Portal. Not a problem for admins to see this but it implies non-compliance. They had a “normal user” login and he got the same out-of-compliance notification the admins receive. Is this possible? Screenshot attached to show the message.
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Latest posts by adam_cutler
| Subject | Views | Posted |
|---|---|---|
| 202 | Apr 28, 2021 11:34 AM | |
| 161 | Apr 28, 2021 08:33 AM | |
| 226 | Apr 26, 2021 09:57 AM | |
| 243 | Apr 20, 2021 01:16 PM | |
| 197 | Apr 15, 2021 04:07 PM | |
| 209 | Apr 15, 2021 03:32 PM | |
| 241 | Apr 07, 2021 03:54 PM | |
| 299 | Apr 06, 2021 02:41 PM | |
| 166 | Apr 01, 2021 09:38 AM | |
| 159 | Mar 24, 2021 10:05 AM |
Activity Feed
- Posted Re: Integration with procurement system on App Broker Forum. Apr 28, 2021 11:34 AM
- Kudoed Re: Integration with procurement system for jdempsey. Apr 28, 2021 11:33 AM
- Posted Clarifying questions for IT Asset Requests on Flexera One Forum. Apr 28, 2021 08:33 AM
- Posted Re: Integration with procurement system on App Broker Forum. Apr 26, 2021 09:57 AM
- Kudoed Re: Testing deployment failure with SCCM for jdempsey. Apr 21, 2021 08:52 AM
- Posted Re: Testing deployment failure with SCCM on App Broker Forum. Apr 20, 2021 01:16 PM
- Posted Re: Change message displayed when CI is added to the cart with no licenses available on App Broker Forum. Apr 15, 2021 04:07 PM
- Kudoed Re: Change message displayed when CI is added to the cart with no licenses available for CharlesW. Apr 15, 2021 04:07 PM
- Posted Change message displayed when CI is added to the cart with no licenses available on App Broker Forum. Apr 15, 2021 03:32 PM
- Kudoed Re: Importing cost from a procurement system for CharlesW. Apr 08, 2021 12:03 PM
- Kudoed Re: Importing cost from a procurement system for jdempsey. Apr 08, 2021 12:03 PM
- Posted Importing cost from a procurement system on App Broker Forum. Apr 07, 2021 03:54 PM
- Kudoed Re: Testing deployment failure with SCCM for jdempsey. Apr 06, 2021 03:20 PM
- Posted Testing deployment failure with SCCM on App Broker Forum. Apr 06, 2021 02:41 PM
- Kudoed Re: OS Deployment with ServiceNow Front End for jdempsey. Apr 01, 2021 03:28 PM
- Posted OS Deployment with ServiceNow Front End on App Broker Forum. Apr 01, 2021 09:38 AM
- Kudoed Re: License Allocation with O365 for jdempsey. Mar 26, 2021 10:09 AM
- Kudoed Re: Is Bulk Import an Option for App Broker Cloud? for jdempsey. Mar 24, 2021 12:19 PM
- Posted Is Bulk Import an Option for App Broker Cloud? on App Broker Forum. Mar 24, 2021 10:05 AM
- Posted Re: License Allocation with O365 on App Broker Forum. Mar 24, 2021 08:43 AM
