FlexNet Manager Forum

On premises 1 Beacon has the upgraded version but the other doesn't still shows awaiting update

Beacon 1 has the newest version 16.2 and is running correctly.Beacon 2 has the older version 16.1 and is not running correctly.No real errors in the logs. But under discovery and inventory it does not display the newest version as an option. It only ...

Solved Raw file path for multiple computers

We need Raw file path of multiple applications and for multiple computers and for that we are trying to build custom report from Report Builder but unable to find its relevant fields to get this report. We are looking for below fields in Report build...

Solved IBM License Service Data - Importing to Flexera

Hi All, We have the IBM License Service running correctly which tracks license consumption of IBM products residing in Kubernetes. We currently take those license consumption numbers and add those manually to the consumption figures in Flexera.Im wan...

Solved Uninstall Evidence

At the risk of asking a dumb question.....would there be a significant risk to consumption calculations if we were to ignore uninstall evidence? We are running into many situations where we know the application have been removed but Flex is still det...

Need to install Flexera Agent || Issues After not reflecting on Flexera console

Hi Team,We have a list to install Flexera agent and run the command from Windows & Linux server list. After installation does not reflect on Flexera console. Attached is the tracker.log of one of the windows server for your reference.Let me know, How...

Evidence for Adobe Acrobat DC and Adobe Acrobat Reader DC

Due to changes FlexNet/Flexera One has no way of telling Adobe Acrobat DC (subscription) and Adobe Acrobat Reader DC (freeware) a part when the information comes in from the discovery tool. Reference the ticket submitted to Flexera below: ___________...

Solved What Takes Precedence for Linux: Usage Setting in a Target or a Usage Setting Set by the msconfig Command?

Hi all ...I have targets set up to allow usage tracking on my entire estate by default (Disabled=False for usage tracking). I now want to deploy the Inventory Agent on some Linux servers using the Third Party Deployment method, but I don't want to en...

Solved Add custom value in installed application status dropdown

Hi, I am looking to add a custom value "End of Life" in status drop down on installed applications page (PFA screenshot). Please help us to provide the query which can help to add the custom value in dropdown. Alternatively, please suggest if we ca...

Solved a specified logon session does not exist. it may already have been terminated.

Hi community, Has anyone encountered this error before? I run the .ps script on the application server (batch and inventory), and when creating the scheduled tasks, I have the error mentioned in the screenshot. Thank you.

Collect AWS EC2 software inventory through FNMS Agent

Hello,Is it possible to collect the software inventory of the AWS EC2 instance in Flexnet Manager Suite 2020R2 (on-prem)? If yes, what all steps are involved in this process?Thanks!