FlexNet Manager Forum

MAC Usage Data

Is the inability to gather usage data on FNMS scanned MACs a shared experience with all customers? If so, please advise if remedy is underway. If not, do you have a document/list that can be leveraged for trouble-shooting potential issues? We ha...

Account is getting access denied

We have setup multiple users without any issues but I have one user that it getting access denied from our instance. I have validated that we have the correct account and all the data is accurate. Any ideas would be helpful. Thank you

Solved Delete Payment Schedules

Hi , We have around 900 payment schedules in FNMS and would like to delete all of them (excluding couple of vendors) and create new payment schedules. Finding it real difficult to browse each contract and then delete payment schedule and it seems the...

Solved Where to install Flexera Oracle agent

Hi, We are trying to collect our Oracle usage data with Flexera Agent. Does anyone know should we install Flexera Oracle agent to Oracle database servers only or any server that uses any Oracle product?Thanks.Joan

Installing FlexNet Manager Suite , step Link to Flexera Service Gateway

Hi, I am installing FlexNet Manager Suite. At the step `Link to Flexera service gateway' on P.79 of the installing guide. I keep getting an Athentication Failed.Detail message follow:Login to Flexera Service Gateway...An exception has occurred. Auth...

Solved Report on 'License Entitlements'

HI All, Im trying to create a report on "All licenses" and their corresponding purchase orders details including 'license entitlements','Maintenance' and 'Current license entitlements' columns that we see on 'purchases' tab on license properties pag...

O365 Data Issues

Hi Team, One of our customers reported that the O365 data that is shown in the portal is different from that of the imported data in FNMS. While most of the data is same, 1. For couple of licenses, entitlments shown as 3180 in FNMS while the entitlem...

Solved missing .dll on Windows Server 2003 when running ndtrack manually.

I'm trying to run ndtrack on a server but I'm getting the error missing mgscmn.dllWhere I can find and in which path I need to place it in order to make it work?Thanks!

how to bulk delete report log files from FNM 2020R1

Hello,There is 400+ pages old report logs in my FNM 2020R1 server. I can only delete them one page by one page from browser GUI . Is there a command line utility to delete them all ? Thanks,Glory

Solved Beacon IIS logs showing status 500 for all the agents trying to communicate with the Beacon

Hi Forum,Recently upgraded the OS and SQL to 2019 and later upgraded the Suite to 2020R1 and due to some reasons Agents were unable to communicate with the Beacon and showing 500 status code in IIS logs and its the same for all the agents communicati...