Hi, I am installing FlexNet Manager Suite. At the step `Link to Flexera service gateway' on P.79 of the installing guide. I keep getting an Athentication Failed.
Detail message follow:
Login to Flexera Service Gateway...
An exception has occurred. Authentication Failed. Message: Unable to connect to the remote server
In the Flexera Service Gateway Registration Window;
For the 'Flexera Service Gateway host' I tried IP adress and server name. Port: 9443
User name: When I give the service account, I received an error saying to enter a User name?? Same thing if I write the domain
Any Ideas what can be wrong?
Thank you
Oct 20, 2020 10:42 AM
Hi @JeanRM
Try this document (page 11) for the user name and password for Gateway tool
https://docs.flexera.com/fsg202/FSG2v6.0InstallAdminGuide.pdf
Hope it helps.
Oct 26, 2020 07:05 PM
Thank you, I found out there is a licence that needs to be install in order to work and it is completly at the end of the docum ent.
Nov 03, 2020 08:37 AM