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winvarma
Consultant
Feb 26, 2021
03:43 AM
1 Kudo
hi Mark, You may possibly ignore the devices which are going to be decommissioned so that they are not considered for compliance until the servers are retired. Please go through the relevant thread https://community.flexera.com/t5/The-Hub/How-do-I-exclude-retired-devices-from-being-included-in-software/td-p/133483 for reference. Regards,
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Feb 24, 2021
09:53 AM
2 Kudos
Hi Beckner, Your understanding is correct and the discovery will be done based on the specified ports via network scan and no additional account permissions are needed. Regards
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Feb 22, 2021
04:49 AM
Hi Would like to understand the kind of issues we may come across because of this
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Feb 22, 2021
04:39 AM
Thaks for the update
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Feb 22, 2021
04:37 AM
1 Kudo
Hi Forum, there are few devices which are active in SCCM but they are not reflecting in FNMS cloud setup. What possible reasons we may take into consideration for this issue. Regards
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Feb 16, 2021
07:06 AM
hi @kclausen , thanks for the suggestion and i'm connecting to temadb in the connection only. this integration is running without any issues for 3 quarters and facing this issue from yesterday night. No changes were made at FNMS end and checking with the ILMT team what is the exact version if there is any upgrade/changes done at their end to find the cause. Regards,
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Feb 16, 2021
01:52 AM
Hi Chris, thanks for the insights will check as suggested, we are having ILMT 9.2.21 and FNMS 2020R1 on prem. Regards,
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- Tags:
- ilmt
Feb 15, 2021
11:32 PM
Hi Forum, Import from ILMT sql connection is getting failed with summary Inventory gathering failed. Error: Invalid object name 'sam.software_facts' in inventory data import task and importer log is throwing the below error. Failed to execute Reader 'SendInstallerEvidence' from file C:\ProgramData\Flexera Software\Compliance\ImportProcedures\Inventory\Reader\ilmt sql\InstallerEvidence.xml, at step line 3 Error: Invalid object name 'sam.software_facts'. 2021-02-15 22:05:34,502 [INFO ] All retries have been attempted for Reader 'SendInstallerEvidence' 2021-02-15 22:05:34,502 [INFO ] Completed with error in 0 seconds. 2021-02-15 22:05:34,505 [ERROR] System.Data.SqlClient.SqlException (0x80131904): Invalid object name 'sam.software_facts'. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) at ManageSoft.Compliance.Importer.Logic.DatabaseSourceConnection.CreateDataReader(Reader readerStep, IExecutionContext context) at ManageSoft.Compliance.Importer.Logic.XML.SourceToTarget.GetReader(IExecutionContext context, ISourceConnection sourceConn) at ManageSoft.Compliance.Importer.Logic.XML.SourceToTarget.ProcessStep(IExecutionContext context) at ManageSoft.Compliance.Importer.Logic.XML.Reader.Execute(IExecutionContext context) at ManageSoft.Compliance.Importer.Logic.ActionExecuter.ReaderExecuter.ExecuteSingleReader(Reader reader, Int32 procedureOrder, Version sourceDatabaseVersion) at ManageSoft.Compliance.Importer.Logic.ActionExecuter.ReaderExecuter.Execute() at ManageSoft.Compliance.Importer.Logic.ComplianceImporter.ProcessExecution(ComplianceReader p_ComplianceReader, Tenant p_Tenant, IExecutionContext p_Context) ClientConnectionId:49ca3e86-458e-446c-91e2-3f496b9ca5b2 Error Number:208,State:1,Class:16 Is this issue with the installerevidence.xml file? Appreciate your thoughts on this.
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Jan 20, 2021
10:24 AM
Hi Kclausen, Appreciate your detailed inputs on the query and will try the suggestions for the licenses 1 & 2. We indeed have office 365 integration enabled with FNMS and still the last 3 licenses related to O365 shows zero consumption and does that mean that none of the users were using those services and unless until a user in the office 365 tenant is assigned to use the particular service by the admin we will be having zero consumption as per my understanding. How to determine where the data is inconsistent. Regards,
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Jan 20, 2021
08:44 AM
Hi Forum, Need inputs on how the below license consumption can be calculated if fnms supports and other ways to calculate if its not supported by fnms. WinRmtDsktpSrvcsCAL ALNG SubsVL MVL PerUsr Windows Server External Connector - As per the reference guideNot supported by FNMS what other ways to check the consumption? Win10UsrOLSActv Alng MonthlySub Addon E3 APPS_O365_LICENSE_Dmstc_Calling_Plan APPS_O365_LICENSE_SKYPEFORBUS_PSTNCONFERENCING Regards,
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Jan 13, 2021
04:22 AM
Hi , It will be a benefit if there a possibility to have that feature in FNMS. May be you have to suggest this as an idea in Idea portal. Regards,
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Jan 11, 2021
01:45 AM
Hi Chris, thanks and will raise a new thread as above issue is not relevant to the initial issue as suggested. Regards,
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Jan 08, 2021
06:06 AM
Hi, Sorry to say issue still persists after the daily reconcile but for a different Purl file now. There is no option to verify the digital signature of this file from the properties 2021-01-08 00:30:44,983 [.RecognitionImportTool] [WARN ] To import EOSL Data, FlexNet Manager for EOSL Data license is required. 2021-01-08 00:30:44,984 [.RecognitionImportTool] [INFO ] SKU tasks (Download, Extract) have begun... 2021-01-08 00:30:44,985 [onImport.ContentImport] [INFO ] Downloading (using PurlSkuDownloader) https://www.managesoft.com/support/Compliance/PURL.cab 2021-01-08 00:30:44,988 [port.PurlSkuDownloader] [INFO ] Executing command: E:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\DotNet\bin\ShadowHost.exe "E:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\DotNet\bin\ImportPURL.exe" -dl "\\xyz\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU" 2021-01-08 01:47:26,812 [onImport.ContentImport] [INFO ] Download completed in 1h 16m 41s 2021-01-08 01:47:26,815 [onImport.ContentImport] [INFO ] Extracting (using MultiCabExtractor) "\\xyz\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU" to "\\xyz\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU\.temp-extract" 2021-01-08 01:47:26,830 [.RecognitionImportTool] [ERROR] Unexpected error occured 2021-01-08 01:47:26,832 [.RecognitionImportTool] [ERROR] ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentExtractException: Could not extract \\xyz\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU ---> ManageSoft.Compliance.Logic.Core.API.ImportRecognitionCabVerifyException: Failed to verify the digital signature of the file '\\xyz\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU\007ec36198644a86b00000ac0bf5d1d0-PURL-IBM.cab'. at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.MultiCabExtractor.Extract(String archive, DirectoryInfo destination) at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentImport.Run(EARLImportMode mode, String groupName) --- End of inner exception stack trace --- at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentImport.Run(EARLImportMode mode, String groupName) at ManageSoft.Compliance.Console.RecognitionImportTool.ImportSku() 2021-01-08 01:47:26,833 [.RecognitionImportTool] [ERROR] Could not extract \\xyz\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU 2021-01-08 01:47:26,833 [.RecognitionImportTool] [ERROR] Failed to verify the digital signature of the file '\\xyz\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU\007ec36198644a86b00000ac0bf5d1d0-PURL-IBM.cab'. 2021-01-08 01:47:26,833 [.RecognitionImportTool] [ERROR] ARL/SKU/EOSL tasks (Download, Extract) have failed. Please check the ARL/SKU log files for the detailed error message. Still wondering what is causing this issue when there is not change at the application/server end. Regards
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Jan 08, 2021
02:13 AM
2 Kudos
Hi, Finally the issue got resolved after importing/installing the "DigiCert Assured ID Root CA" in 'Trusted Root certification Authorities' store related to RecognitionAfter82.cab file. Wondering if there is a change in the Digital certificate CA or something else which is causing this issue from 23rd Dec. Thanks for all the inputs and guidance on the thread. Regards,
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About
Flexera Administrator
India
Latest posts by winvarma
Subject | Views | Posted |
---|---|---|
13 | Feb 26, 2021 03:43 AM | |
55 | Feb 24, 2021 09:53 AM | |
40 | Feb 22, 2021 04:49 AM | |
18 | Feb 22, 2021 04:39 AM | |
42 | Feb 22, 2021 04:37 AM | |
16 | Feb 16, 2021 07:06 AM | |
119 | Feb 16, 2021 01:52 AM | |
145 | Feb 15, 2021 11:32 PM | |
69 | Feb 11, 2021 09:50 AM | |
162 | Jan 20, 2021 10:24 AM |
Activity Feed
- Got a Kudo for Re: License Summary - Compliance Status at Risk. Feb 26, 2021 07:38 AM
- Posted Re: License Summary - Compliance Status at Risk on FlexNet Manager Forum. Feb 26, 2021 03:43 AM
- Got a Kudo for Re: Oracle Discovery. Feb 25, 2021 10:01 AM
- Got a Kudo for Re: Oracle Discovery. Feb 24, 2021 10:04 AM
- Posted Re: Oracle Discovery on FlexNet Manager Forum. Feb 24, 2021 09:53 AM
- Kudoed Re: vCenter Licenses for adrian_ritz1. Feb 23, 2021 11:06 PM
- Kudoed Re: Importing Oracle Audit Evidence Data from 3rd Party Sources for JanMaas. Feb 23, 2021 10:54 PM
- Kudoed Inventory devices inventoried from ADDM don't show up in FNMS UI for fnishikado. Feb 23, 2021 03:08 AM
- Got a Kudo for Device in SCCM not showing in FNMS. Feb 23, 2021 01:32 AM
- Posted Re: How does FNMS maintain AD retrieved data in FNMS on FlexNet Manager Forum. Feb 22, 2021 04:49 AM
- Posted Re: Bentley Publisher part numbers are not being recognised on FlexNet Manager Forum. Feb 22, 2021 04:39 AM
- Posted Device in SCCM not showing in FNMS on FlexNet Manager Forum. Feb 22, 2021 04:37 AM
- Posted Re: Failed to execute Reader 'SendInstallerEvidence' Error: Invalid object name 'sam.software_facts' on FlexNet Manager Forum. Feb 16, 2021 07:06 AM
- Kudoed Re: Failed to execute Reader 'SendInstallerEvidence' Error: Invalid object name 'sam.software_facts' for ChrisG. Feb 16, 2021 07:01 AM
- Kudoed Re: Failed to execute Reader 'SendInstallerEvidence' Error: Invalid object name 'sam.software_facts' for erwinlindemann. Feb 16, 2021 07:01 AM
- Posted Re: Failed to execute Reader 'SendInstallerEvidence' Error: Invalid object name 'sam.software_facts' on FlexNet Manager Forum. Feb 16, 2021 01:52 AM
- Tagged Re: Failed to execute Reader 'SendInstallerEvidence' Error: Invalid object name 'sam.software_facts' on FlexNet Manager Forum. Feb 16, 2021 01:52 AM
- Kudoed Do you have a roadmap for ITAM Programs? We have a way to help. for KPBussey. Feb 15, 2021 11:51 PM
- Posted Failed to execute Reader 'SendInstallerEvidence' Error: Invalid object name 'sam.software_facts' on FlexNet Manager Forum. Feb 15, 2021 11:32 PM
- Posted Re: Unable to link some Virtual machines to an Asset from Inventory Without Assets view on FlexNet Manager Knowledge Base. Feb 11, 2021 09:50 AM
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