Flexera One Forum

Solved Licenses coming from SaaS Manager without maintenance

Hi, community!I have multiple Adobe licenses (subscriptions) in IT Asset Management which are actually SaaS Manager licenses. Has maintenance = No for most of them, although for a few Has maintenance = Yes. I have reviewed the current purchases (even...

Issue with KPI Filters on "Technology Currency / Hardware Lifecycle" Dashboard

Hi,I have noticed an issue with the "Technology Currency / Hardware Lifecycle" dashboard. The filter for the KPI "Obsolete Models within 90 Days" is not correctly applied.When we filter for "Unpublished Lifecycle" values in CalculatedModelLifecycleSt...

Unrecognized File Evidence

I have noticed some unrecognized File Evidence that I have assigned to an application. The application was originally in "inactive" state, I placed in authorized hoping it would pick up the devices with the app installed. I did run a manual reconci...

Solved Reporting on Application Usage from the Flexera Agent

Reporting on Application Usage form the Flexera AgentWhat is the navigation path to view usage data gathered from the Flexera Agent on end-user devices?

Solved FlexeraOne Reconciliation more than once a day

How to configure automatic reconciliation more than once a day

Solved IT Visibility - Unable to Display or Export Large Number of Records in Table & CSV

Hi,I'm unable to display a large number of records on the Table and cannot schedule an export to CSV.When trying to display over 60,000 devices on the table, I encounter the error: "TOO MANY DATA POINTS TO DISPLAY, Try applying one or more filters." ...

Solved SaaS Upgraded? How to get notified?

Hi, suddenly our SaaS interface looks different and there are some new buttons, to manage available licenses and create customized licenses. Looks like there was an upgrade. How do we get on the notification list for upgrades? I imagine that with the...

I need to upload cost centers and business owners to some assets

Can you help me to upload some additional properties to assets (cost center and business owner).I tried to use mashup upload but I have no idea how to format csv file properly.Is there any API that could be use to upload additional custom properties...

Ideas Link "broken"

No matter how I try to access I get the error message: URL No Longer ExistsYou have attempted to reach a URL that no longer exists on salesforce.com. You may have reached this page after clicking on a direct link into the application. This direct li...

Real life experience with Intune integraiton

Given the limitation that Microsoft has put on the ability to extract data from Intune (i.e. publisher data). Our SAM team is trying to determine if we want to skip the integration altogether and simply deploy the agents. I am looking for some real...