Hi,
I have noticed an issue with the "Technology Currency / Hardware Lifecycle" dashboard. The filter for the KPI "Obsolete Models within 90 Days" is not correctly applied.
When we filter for "Unpublished Lifecycle" values in CalculatedModelLifecycleStage, the KPIs for "Obsolete Models within 90 Days" and "Obsolete Models within 365 Days" still show values. If a model has an unpublished lifecycle, we do not have EOS and obsolete date information, so no models or devices should be visible for EOS and obsolete devices.
Upon checking the configuration, I noticed that the filter for "Unpublished Lifecycle" is not applied to the KPIs "Obsolete Models within 90 Days" and "Obsolete Models within 365 Days". I have included screenshots below for your reference.
Could you please validate, update, and republish the dashboard?
Thank you,
Sasi
‎Jul 18, 2024 10:11 AM
Hi @sasikumar_raja ,
we are reviewing this issue with the engineering team, and will update you the next ASAP.
‎Jul 18, 2024 01:57 PM
@sasikumar_raja , could you please log a Support case for this and provide us the Org ID of the ITV instance in which you observed this issue in the support case? The engineering team need the org ID to look at the data in the backend and recreate the issue.
‎Jul 19, 2024 10:47 AM