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Issue with KPI Filters on "Technology Currency / Hardware Lifecycle" Dashboard

Hi,

I have noticed an issue with the "Technology Currency / Hardware Lifecycle" dashboard. The filter for the KPI "Obsolete Models within 90 Days" is not correctly applied.

When we filter for "Unpublished Lifecycle" values in CalculatedModelLifecycleStage, the KPIs for "Obsolete Models within 90 Days" and "Obsolete Models within 365 Days" still show values. If a model has an unpublished lifecycle, we do not have EOS and obsolete date information, so no models or devices should be visible for EOS and obsolete devices.

Upon checking the configuration, I noticed that the filter for "Unpublished Lifecycle" is not applied to the KPIs "Obsolete Models within 90 Days" and "Obsolete Models within 365 Days". I have included screenshots below for your reference.

Could you please validate, update, and republish the dashboard?

Thank you,
Sasi

(2) Replies
gliu
By Level 7 Flexeran
Level 7 Flexeran

Hi @sasikumar_raja ,
we are reviewing this issue with the engineering team, and will update you the next ASAP.

 

gliu
By Level 7 Flexeran
Level 7 Flexeran

@sasikumar_raja , could you please log a Support case for this and provide us the Org ID of the ITV instance in which you observed this issue in the support case? The engineering team need the org ID to look at the data in the backend and recreate the issue.