About shelby_day

shelby_day · ‎Nov 18, 2022

Where can I view info about our actual license with Flexera. There used to be an option to see how many servers and how many workstations were licensed. I can't find this info any longer. Did it go away or have I forgotten how to access this? I use it to compile iventory reports. Thanks

shelby_day · ‎Nov 18, 2022

Wondering if I should expect my IBM PVU Report to match the current consumption at the actual license level? Would there ever be a scenario where that wouldn't be the case? Thanks!

shelby_day · ‎Oct 31, 2022

Well the user shows up, but their use doesn't. I should have checked before answering earlier. I'm glad the users are visible, but this doesn't help when I need to prove use. Does that take additional time?

shelby_day · ‎Oct 31, 2022

Thank you. I don't have access to that documentation and appreciate your response.

shelby_day · ‎Oct 28, 2022

I am aware and understand the differences in the two fields. I still cannot wrap my head around how an employee status is inactive yet, they have ACTIVE USE (current) of a product. Based on this information, our roster would be inacurate as I see records from 2 days ago that show Active Status = Active, yet my employee is Inactive, indicating to me it is a roster issue. Will check further internally.

shelby_day · ‎Oct 27, 2022

What is the criteria for Inactive Employee status? Is an employee marked inactive based on data received from customer (us), or are employees determined to be inactive employees based on any criteria such as non-use for a certain period of time? I'm having a hard time understanding how Activity Status = Active, but Employee Status = Inactive. After doing random review of records, I'm finding some of the inactive employees are in fact active. Thanks Shelby

shelby_day · ‎Oct 27, 2022

1. Added new user to Visio Plan 2 over 24 hours ago and still not showing up in user list in SaaS Manager for the Visio license. 2. Reqeusted 3 users that were showing inactiive use for Visio Plan 2 to access the application over 24 hours ago; record still shows inactive for use. How long does it take take for these updates to show within SaaS Manager? Thank you, Shelby

shelby_day · ‎Oct 27, 2022

Thanks! I'll let our engineer know!

shelby_day · ‎Oct 26, 2022

The problem is that I am not an admin, thus I do not have access to these reports, yet I'm the only one in the entire organization that manages IBM and runs quarterly PVU reporting. I've requested my role to be changed to admin.

shelby_day · ‎Oct 26, 2022

The problem is that I am not an admin, thus I do not have access to these reports, yet I'm the only one in the entire organization that manages IBM and runs quarterly PVU reporting. I've requested my role to be changed to admin.

shelby_day · ‎Oct 24, 2022

I can access each report individually. The help file makes it sound like it's a one stop shop. I can click 1 button and get all 3 reports. The "hyperlink" in my "help" is not active.

shelby_day · ‎Oct 21, 2022

Are manual exemptions to consumptions required when a product (Cognos in this instance) is provided as part of another licensed product? I am currently showing consumption of Cognos and have been told the license is included with Infor, therefore, we do not need to pay for the entitlement. Thanks

shelby_day · ‎Oct 21, 2022

Does anyone know how to access the "IBM Audit Report Package"? I've been told there is a report we can access by clicking on the "download the IBM Audit report" hyperlink - which isn't a hyperlink to access this report. I'm attaching a screenshot of what I am looking for. I can't see to find anything that resembles this "audit report" within Flexera One/ITAM. Thank you in advance.

shelby_day · ‎Oct 21, 2022

Does this still stand from 2020? Requested removal of application and getting "Uninstall Evidence" as only evidence on devices. Does this still mean the application could be uninstalled incorrectly and there may be junk left in the registry? Shelby Day

shelby_day · ‎Jun 07, 2022

Hello! I have had a question posed to me that has never been asked before and I have no idea how to answer it. A product ownere wants to know if we can provide any type of reporting for Office that would show if/when someone used each of the components or not. For instance, when did I last use Word, Excel, Powerpoint, etc. I've never been asked to provide this granular info before. If anyone knows a way to accomplish, please advise. Shelby

Online Status	Offline
Date Last Visited	‎Jan 25, 2023 03:47 PM

Flexera One License

IBM Consumption

Re: SaaS Manager User Updates

Re: SaaS Manager User Updates

Re: Inactive User

Inactive User

SaaS Manager User Updates

Re: IBM Digitally Signed Package - Reporting

Re: IBM Digitally Signed Package - Reporting

Re: IBM Digitally Signed Package - Reporting

Re: IBM Digitally Signed Package - Reporting

Cognos Packaged with Another Product - shows consumption

IBM Digitally Signed Package - Reporting

Re: What is "Uninstall" evidence?

Office Suite - Usage of Different Products

Flexera One License

IBM Consumption

Re: SaaS Manager User Updates

Re: SaaS Manager User Updates

Re: Inactive User

Inactive User

SaaS Manager User Updates

Re: IBM Digitally Signed Package - Reporting

Re: IBM Digitally Signed Package - Reporting

Re: IBM Digitally Signed Package - Reporting