Flexera One Forum

Are these agents not starting automatically because of a known issue?

We are rolling out the version 20.2 of the agent throughout an environment and a couple of Suse servers are running into an issue where enabling the service doesn't work. Using the commands 'systemctl start ndtask' and 'systemctl start mgsusageag' fu...

Beacon Disaster Recovery

Hi,Can I know if there is any disaster recovery architecture for- inventory beacon or KB or an article published by Flexera?Regards,Bharath

Success with SaaS? We want to hear from you!

Hello Flexera One ITAM users! Have you had success managing your SaaS subscriptions in Flexera One? We're looking for a user to speak with us on an upcoming webinar regarding the challenges managing a Salesforce estate and how to effectively manage c...

Solved "All employees" aka. "Headcount" automated license user allocation - how?

We have a lot of licenses that are based on our total employee count.. total headcount... (aka user based) In a large company, headcount changes almost daily. As such, our "All IT Asset Users" table in the Organization left-hand navigation updates ev...

M365 Products that Require Configuration

Hi Team,We have successfully integrated FSM with M365, and we do have licenses. However, we show that the following products are unlicensed installations. Any help on how to remediate these licenses, please? Microsoft Sharepoint Online for 365, Micro...

Solved North American UAT Environment .. Are your files being Uploaded Ok from the Beacons??

Hi Everyone, I noticed a couple of weeks ago that in my UAT environment, our ndi files along with our Active Directory files are not being uploaded into the Cloud. I opened a ticket with Support and we are currently trouble shooting but as I understa...

Components of Flexera One ITAM

Hi guys,Can someone help me understand the components of Flexera One ITAM which should be hosted on prem apart from beacon and agents. It would be great if someone could let me know if any database should be created for Flexera One on prem; something...

can Flexera agent be deployed on Community Enterprise Operating System?

Delete vs Ignored - Best Practice?

What is the best practice for the STATUS field of devices that are no longer in our environment or have been upgraded and have new entries in ITAM (from a new Serial No. for example)? Is it best to DELETE the old device records or mark the status= I...

Agent Version- OS Version Compatibility Matrix

Hi Forum, Do we have any document which gives a view of Agent versions that are compatible with OS version.(Something like this)Agent versionOperating System Version18.7Windows 2019,2022, RHEL18.5Windows 2023,2016,2022