FlexNet Operations Knowledge Base

Symptoms: Up on integration of SSO with FNO, when trying to email licenses from End User Portal, user is being redirected to the SSO login page. Diagnosis: It's been observed that from End User Portal of FNO when an attempt to email licenses was m...

Symptoms: It is seen that after the upgrade of FNO On-premises, the devices tab is not being listed either in producer portal or in end user portal even though customer has valid licenses of FNE. Diagnosis: FNO On-premises gets its licenses from Re...

Question: What are the supported languages for FNO End User Portal Localization? Answer: The current FNO supported end user portal localization languages list are as per below. Language Language Code ENGLISH en_US Bulgarian bg_BG Croatian...

Symptoms: When login into the End User Portal using the bulk entitlements web register key, it is giving a message "No products are available for download at this time. Please check again later" although the bulk entitlement has a valid product asso...

Summary What are the default credentials for FlexNet Operations On-Premises 2016? Question What are the default credentials for a fresh install of FlexNet Operations On-Premises 2016? Answer To Sign in to FlexNet setup1. On the Sign in page,provide t...

GetFulfillmentsQueryRequest/GetFulfillmentPropertiesRequest takes in EntitlementID and returns any FNP licenses on the fulfillmentThe fulfillmentType parameter in the response can be used to differentiate between CERTIFICATE and TRUSTED STORAGE lic...

Summary FlexNet Operations Cloud Entitlement emails that contain details about newly acquired licenses may be tagged as SPAM if an SPF record is not added in DNS. Synopsis When configuring SPF rules in DNS customers may want to know the IP addresses...