FlexNet Operations Knowledge Base
Show Downloads w.r.t to bulk entitlements when login to EP using Web Register Key
Symptoms: When login into the End User Portal using the bulk entitlements web register key, it is giving a message "No products are available for download at this time. Please check again later" although the bulk entitlement has a valid product asso...
How to make the windows FNO on-premises write archived logs extension in .zip format instead of .gz?
Currently, Windows compatible FNO On-premises does archive of logs in .gz format. This makes an administrator difficult to see the archive logs without installing any 3rd party software in the same windows server/machine. This article describes step...
What are the default credentials for FlexNet Operations On-Premises 2016?
Summary What are the default credentials for FlexNet Operations On-Premises 2016? Question What are the default credentials for a fresh install of FlexNet Operations On-Premises 2016? Answer To Sign in to FlexNet setup1. On the Sign in page,provide t...
How to enable or reset Producer User and Password for CLS
From 2020 R3 FlexNet Operations administrators now have permission to enable and reset the Cloud Licensing Server (CLS) producer user password for both existing and future Cloud License Server (CLS) instances. (A producer user password is used to ob...
Soap API to differentiate between CERTIFICATE and TRUSTED Storage license
GetFulfillmentsQueryRequest/GetFulfillmentPropertiesRequest takes in EntitlementID and returns any FNP licenses on the fulfillmentThe fulfillmentType parameter in the response can be used to differentiate between CERTIFICATE and TRUSTED STORAGE lic...
How to set MaxBorrowInterval to 0 in LLM when creating a License model
Set MaxBorrowInterval to 0 when creating a License Model in LLM would give an error "Value must be greater than or equal to 1" However, as a workaround, we can set some number (for an example 1) and create a License model and save. Then --> Open ...
FNO Cloud Emails are being Flagged as Junk
Summary FlexNet Operations Cloud Entitlement emails that contain details about newly acquired licenses may be tagged as SPAM if an SPF record is not added in DNS. Synopsis When configuring SPF rules in DNS customers may want to know the IP addresses...
Suites (Package Products) support multiple License model?.
Suites do support Multiple License Model (Mixed of one Embedded and One FNP ) however it does not support to use Multiple Embedded License Model into a single Suites. Example1: When Suites mapped with multiple LM (FNE +FNP) then when we create a s...
How to edit entitlements and other FlexNet Operations entities in deployed state?
FlexNet Operations entities such as entitlements, products, suites, feature bundles, line items can be modified in the deployed state or without changing them to draft. This is controlled by the FNO settings present under "System"-->"config"-->"Fle...
How to make a member password expiry permanent or avoid password reset policy in FNO-LLM?
In FNO-LLM by default, a user password will expire after a certain period. After this, the user must reset the password to continue using the FlexNet Operations(FNO) portal. This password reset policy can be avoided for a user or member by granting...
How to stop sending emails, but only log them in FlexNet Operations email sent history
This can be controlled by producer portal admins by selecting the settings present in FNO under System-->Config-->FlexNet Platform Server--->"Log emails in history, do not send them". The attached screenshot is for the reference to the setting. ...
Show Product version in the Product column next after the product name in activatable line items on view device page
This can be controlled using the FNO Producer portal settings present under "System >> Configure >> End-User Portal Setup >> Licenses Support Page" >> Hide Product Version Details. To show the Product Version, this setting must be disabled. Plea...
Aspera Connect Troubleshooting (High Speed Upload)
Opening reporter in Different Modes(Design and Reading Modes)
When you open an existing Web Intelligence report, you can view it in either Reading mode or Design mode. Reading Mode This mode allows you to view the existing report, search its content, and monitor changes in the report. You can also use the ...
