FlexNet Operations Knowledge Base

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FlexNet Operations Knowledge Base

Devices tab not listed after FNO On-premises upgrade

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Symptoms: It is seen that after the upgrade of FNO On-premises, the devices tab is not being listed either in producer portal or in end user portal even though customer has valid licenses of FNE. Diagnosis: FNO On-premises gets its licenses from Re...
by Revenera dekumar Revenera

Error: org.xml.sax.SAXException: SimpleDeserializer encountered a child element, which is NOT expected, in something it was trying to deserialize

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Symptoms: Some time the Web service response will give the following error, what is the cause of this error and how to fix it?. <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"...
by Revenera Moderator mrathinam Revenera Moderator
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