FlexNet Operations Knowledge Base

Providing Support Organization Redirects for End Users

This article is directed to new FlexNet Operations LLM producers and any current LLM producers who have not yet customized End User Portal content to reference their own support organization’s contact information. Flexera strongly recommends that pr...

cvirata Community Manager May 31, 2019

How to create a file that may be anonymously downloaded in FlexNet Operations Cloud

1) In the Producer Portal, go to Administer / Create Custom Attributes and Add an Attribute 2) For the created Attribute, the Name is ANONYMOUS_ALLOWED (use all upper case characters), the Entity Type is FILE, Status is ACTIVE, Type is TEXT, Text ...

akline Flexera May 24, 2019

What functionality will remain the same and will change in the FlexNet Operations Cloud ALM Reporter?

SummaryWhat functionality will remain the same and will change in the FlexNet Operations Cloud ALM Reporter?QuestionWhat functionality will remain the same and will change in the FlexNet Operations Cloud ALM Reporter?AnswerMany of the core capabiliti...

acurry Community Manager Nov 15, 2018

Aspera Connect Error: Insufficient permissions (Code 5)

SummaryAspera Connect Error: Insufficient permissions (Code 5)SymptomsAttempting to upload a file to FlexNet Operations Cloud using Aspera Connect (High Speed Upload) results in the error below. Error: Insufficient permissions (Code 5)CauseInsuffici...

akline Flexera Nov 08, 2018

How to create hosted Web Content in FlexNet Operations Cloud?

SummaryInformation on how to create hosted Web Content forFlexNet Operations CloudSynopsisHow to create hosted Web Content in FlexNet Operations Cloud?DiscussionThe documentation on how to create hosted Web Content for FlexNet Operations Cloud is loc...

akline Flexera Nov 07, 2018

Error moving serial numbers in FlexNet Operations Cloud

SummaryWhen attempting to move serial numbers, get the following error "These serial number(s) cannot be moved to/from these accounts."QuestionWhy am I getting the error "These serial number(s) cannot be moved to/from these accounts." appear when try...

dkozlov Flexera Nov 06, 2018

Is FlexNet Operations Cloud licensing expected to work with TLS (transport layer security) inspection by a web proxy?

SummaryIs cloud licensing expected to work with TLS (transport layer security) inspection by a web proxy?QuestionIs FlexNet Operations Cloud licensing expected to work with TLS (transport layer security) inspection by a web proxy?AnswerPlease take a ...

mtbruce Flexera Nov 06, 2018

FlexNet Operations Reporter LLM - User Defined Fields (UDFs)

SummaryDisplay User Defined Fields in FNO Cloud (LLM) ReporterSynopsisUser Defined Fields (UDFs) are additional customized fields which can be added to expand the FlexNet Operations service. They can be displayed to End Users through your end user po...

lshigemasa Moderator Nov 06, 2018

Can you delete an entitlement from the production environment on FlexNet Operations Cloud once it is deployed?

SummaryCan you delete an entitlement from the production environment on FlexNet Operations Cloud once it is deployed?QuestionCan you delete an entitlement from the production environment on FlexNet Operations Cloud once it is deployed?AnswerAn entitl...

pkent Flexera Oct 19, 2018

FlexNet Operations Cloud Production Copy Service Data Overview

SummaryThis article provides an overview of the production copy service data.SynopsisThis article provides an overview of the FlexNet Operations Cloud production copy service data.DiscussionWhat is the schedule for new feature updates in the Producti...