FlexNet Operations Knowledge Base

FlexNet Operations Knowledge Base

Reporter Upgrade FAQs

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We’ve prepared this article to help you navigate the changes in the new version of Reporter. What are the benefits of the new Reporter? The upgrade of Reporter allows for an improvement in the overall Reporter performance and a more accurate dataset...
by Community Manager cvirata Community Manager

Show Downloads w.r.t to bulk entitlements when login to EP using Web Register Key

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Symptoms: When login into the End User Portal using the bulk entitlements web register key, it is giving a message "No products are available for download at this time. Please check again later" although the bulk entitlement has a valid product asso...
by Revenera dekumar Revenera

Soap API to differentiate between CERTIFICATE and TRUSTED Storage license

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GetFulfillmentsQueryRequest/GetFulfillmentPropertiesRequest takes in EntitlementID and returns any FNP licenses on the fulfillmentThe fulfillmentType parameter in the response can be used to differentiate between CERTIFICATE and TRUSTED STORAGE lic...
by Revenera jyadav Revenera

FlexNet Operations Release Schedule Archive

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This article lists the current year's past releases for FlexNet Operations Cloud. For upcoming releases, please see the Software Monetization Release Schedule. (NOTE: This requires you to log into the community as a Revenera customer. ) 2021 Release...
by Community Manager cvirata Community Manager

Login to End User Portal gives "Error Occurred" Return to login

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Symptoms: As soon as we enter the URL of End User portal in the browser to open it, we get "Error Occurred" Return to log in as per below snapshot: Diagnosis: In the FlexNet log, below Exception will be written which points issue related to the ...
by Revenera dekumar Revenera

How much ESD storage used

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Execute the following steps to find how much ESD storage used for the FNO tenant(Customer) from the activation date to the current date. For ALM -> Go to Reporter --> Product Setup - Universe --> Select the fields [Partner Code, Partner Name, Partne...
by Revenera mrathinam Revenera

Flexera's Download Manager

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Question: How does it work? Answer: Flexera's Download Manager does not use either ActiveX control or Flash. The Download Manger checks the Origin HTTP header and validates the security of the download URLs using JSON Web Token Authenticati...
by Moderator akline Moderator

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