FlexNet Operations Knowledge Base

Controlling the Retrieval of Duplicates in Reporter

Controlling the Retrieval of Duplicates in reporter By default, the option to retrieve duplicates is enabled. However, you can turn off this option. To disable the retrieval of duplicate records for a report, do the following: On the Query panel, c...

jyadav Flexera Mar 27, 2020

Cloud duplicates fno on-prem Report Reporter

Custom License File Name

Custom License File Name 1.License file name, with .lic extension used for any license file saved to disk. 2.Without an extension, name is used for email attachments containing non-Flex Net technology licenses. 3.FNP License-LicenseFile.li...

jyadav Flexera Mar 18, 2020

Cloud custom filename FNP License-LicenseFile.lic License License-LicenseFile.lic

Temporary password timeout settings

Question: How to change the expiry time of temporary passwords generated as a result of using the "Forgot Password" feature from FlexNet Operations? Answer: Expiry time of the temporary password generated from the FlexNet Operations can be change...

dekumar Flexera Mar 11, 2020

ALM Cloud FlexNet Operations FlexNet Operations 2018 R1 On-premises

FNO bin file Life Cycle and Time to Live

Question: How to increase the lifetime of Capability responses generated as a result of processing a request towards the FlexNet Embedded devices/servers? Answer: By default, FlexNet Operations (FNO) provides the lifetime of response as 86400 seco...

dekumar Flexera Mar 11, 2020

ALM Cloud FlexNet Embedded FlexNet Operations On-premises

Creating Input Control in Reporter

To create an input control to restrict the unwanted data in the report, do the following: On the Analysis pane, click Input Controls. 2.In the Select Object dialog box, select the report object on which to assign the input control, and click N...

jyadav Flexera Mar 05, 2020

Cloud filters fno input Input control onpremise Report Reporter

How to create prompt and filters in reporter tool

Steps to create prompt and filters in reporter tool Example 1.Creating a simple report with Account Universe. If the requirement is that when a user runs the report, he should be prompted to enter a specific account ID. 2.Add Account ID to fil...

jyadav Flexera Feb 28, 2020

Cloud filter fno On-premises prompt Reporter

Reasons for serial Number not being displayed in the drop down menu

Reasons for serial Number not being displayed in the drop down menu could be 1. Entitlement tied to the serial number might be in deactivated state.2. License may not be associated with the serial number being searched for in the drop down. Soluti...

jyadav Flexera Feb 24, 2020

activated Cloud Entitlement License On-premises serial number

Troubleshooting steps for Download Manager issues

This article describes how to troubleshoot problems with the FlexNet Operations End User Portal displaying repeated pop ups to download and install the Download Manager, even if it has already been installed. Use the following methods in the order in...

dekumar Flexera Jan 08, 2020

Cloud Download FlexNet Operations

Flexera's Download Manager

Question: How does it work? Answer: Flexera's Download Manager does not use either ActiveX control or Flash. The Download Manger checks the Origin HTTP header and validates the security of the download URLs using JSON Web Token Authenticati...

akline Flexera Dec 09, 2019

ALM Cloud FlexNet Operations LLM

Information to provide when opening a case for FlexNet Operations Cloud

When opening a case for FlexNet Operations Cloud, please provide the below information where possible. Providing this information with your case will help shorten the time to a solution or answer. - URL of your tenant (for example: https://flex1102-fno.flexnetoperations.com/flexnet/operations/...

akline Flexera Dec 09, 2019

ALM Cloud LLM

Case support Support Case

Providing Support Organization Redirects for End Users

This article is directed to new FlexNet Operations LLM producers and any current LLM producers who have not yet customized End User Portal content to reference their own support organization’s contact information. Flexera strongly recommends that pr...

cvirata Community Manager May 31, 2019

Cloud LLM

How to create a file that may be anonymously downloaded in FlexNet Operations Cloud

1) In the Producer Portal, go to Administer / Create Custom Attributes and Add an Attribute 2) For the created Attribute, the Name is ANONYMOUS_ALLOWED (use all upper case characters), the Entity Type is FILE, Status is ACTIVE, Type is TEXT, Text ...

akline Flexera May 24, 2019

ALM Cloud ESD How To

anonymouse configuration download

What functionality will remain the same and will change in the FlexNet Operations Cloud ALM Reporter?

SummaryWhat functionality will remain the same and will change in the FlexNet Operations Cloud ALM Reporter?QuestionWhat functionality will remain the same and will change in the FlexNet Operations Cloud ALM Reporter?AnswerMany of the core capabiliti...

by acurry Wanderer Nov 15, 2018

ALM Cloud Question

Aspera Connect Error: Insufficient permissions (Code 5)

SummaryAspera Connect Error: Insufficient permissions (Code 5)SymptomsAttempting to upload a file to FlexNet Operations Cloud using Aspera Connect (High Speed Upload) results in the error below. Error: Insufficient permissions (Code 5)CauseInsuffici...

akline Flexera Nov 08, 2018

Cloud Error Message

How to create hosted Web Content in FlexNet Operations Cloud?

SummaryInformation on how to create hosted Web Content forFlexNet Operations CloudSynopsisHow to create hosted Web Content in FlexNet Operations Cloud?DiscussionThe documentation on how to create hosted Web Content for FlexNet Operations Cloud is loc...

akline Flexera Nov 07, 2018

Cloud How To