FlexNet Operations Knowledge Base

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FlexNet Operations Knowledge Base

Errors attempting to upload files

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Sometimes the following errors occur when attempting to upload files via the Producer Portal user interface or when submitting loadFileImage transactions. "There was an unexpected error while copying the file into master storage. (Code: SM)" or "The...
by Flexera akline Flexera

Device not being created in FNO On prem 2018 R1

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SymptomsWhilst creating a device in FNO on premise 2018 R1 it has been observed that an error is produced whilst selecting an account. In the flexnet.log the error is: 2018-10-01 05:23:56,955 [default task-6] ERROR (interceptors) [ADMN] SecurityInt...
by Flexera sflynn Flexera

High CPU Usage during Data Transformation Job

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SummaryDuring a reporting data transformation process, high CPU usage(100%), has been observed in certain circumstances.SymptomsDuring a reporting data transformation process, high CPU usage(100%), has been observed in certain circumstances. This som...
by acurry Flexera Alumni (Retired)

Wrong Quantity For "Upgrade Licenses"

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SummaryFollowing an upgrade operation both the FlexNet Operations (FNO) Administrative Console and Web services return the wrong quantity in certain circumstances.SymptomsFollowing an upgrade operation both the FlexNet Operations (FNO) Administrati...
by acurry Flexera Alumni (Retired)
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