FlexNet Operations Knowledge Base

FlexNet Operations Knowledge Base

Unable to create connection to mail server from FlexNet Operations

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Symptoms: After configuring the "Outbound Mail Server Host" and selecting "Outbound Mail Security" as "None" in FlexNet Operations under system-->configure-->FlexNet Platform Server, while testing it by using "Save config and Test Mail Server" but...
by Revenera dekumar Revenera

Login to End User Portal gives "Error Occurred" Return to login

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Symptoms: As soon as we enter the URL of End User portal in the browser to open it, we get "Error Occurred" Return to log in as per below snapshot: Diagnosis: In the FlexNet log, below Exception will be written which points issue related to the ...
by Revenera dekumar Revenera

Errors attempting to upload files

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Sometimes the following errors occur when attempting to upload files via the Producer Portal user interface or when submitting loadFileImage transactions. "There was an unexpected error while copying the file into master storage. (Code: SM)" or "The...
by Moderator akline Moderator
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