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Support Contacts

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Support Contacts

We have an expert team of professionals available to answer questions and to assist you with technical issues with Flexera products. To contact Support for technical issues, please use our online system to log a case. In addition to our online submission system, you can contact Support using the following information.

InstallShield, InstallAnywhere, and FlexNet Connect

North America
Phone (408) 969-5441 (United States Local)
(877) 969-5441 (Toll-Free)
Hours 8 AM to 6 PM PST, Monday through Friday
Europe
Phone +44 (0) 870 873 6301 (United Kingdom)
Hours 6 AM to 6 PM GMT, Monday through Friday
Asia/Pacific
Phone +613 9895 2177 (Australia)
Hours 9 AM to 5 PM AEST, Monday through Friday
Phone +81-3-5774-6254 (Japan)
Hours 9:30 AM to 6 PM JST, Monday through Friday
 

FlexNet Publisher, FlexNet Embedded and FlexNet Operations

North America
Phone (408) 969-5441 (United States Local)
(877) 969-5441 (Toll-Free)
Fax (408) 642-3764
Hours 8 AM to 6 PM PST, Monday through Friday
Europe
Phone +44 (0) 870 873 6301 (United Kingdom)
Fax +44 (0) 1928 870 6301
Hours 6 AM to 6 PM GMT, Monday through Friday
Japan
Phone +81 (3) 5774-6254 (Japan)
Fax +81 (3) 4360-8201
Hours 9.30 AM to 6 PM JST, Monday through Friday

FlexNet Operations Cloud

North America
Phone (877) 378-2638 (Toll-Free)
Hours 24x5, Monday through Friday
International
Phone (408) 642-3950 (United States)
Hours 24x5, Monday through Friday

Software Composition Analysis

North America
Phone (415) 799-3845 (Hotline)
Hours 8:30 AM to 5:00 PM PT, Monday through Friday
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Revision #:
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Last update:
‎May 15, 2019 02:04 AM
Updated by:
 
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