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Support Contacts

Support Contacts

We have an expert team of professionals available to answer questions and to assist you with technical issues with Revenera products. To contact Revenera Support for technical issues, use our case portal by navigating to the top menu and click Get Support -> Open New Case.

The online case portal requires the user to be logged into the community and their community login to be associated with an account that has active maintenance. If you do not see this option, please use our phone support. You can contact Support by phone using the toll and toll-free options below.

For Products: Usage Intelligence (formerly Revulytics), Compliance Intelligence

Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. 

For Products: FlexNet Operations, FlexNet Embedded, FlexNet Publisher, FlexNet Connect, FlexNet Code Insight, InstallAnywhere or InstallShield

NOTE: Toll-free numbers only work  within the countries they are listed under.

North America*

+1 630-332-2513 (toll)

+1 877-279-2853 (toll-free in North America)

Europe*

+44 1925 944367 (toll)

+44 800 047 8642 (toll-free in Europe)

India*

+61 1800 560 603 (toll)

000 800 040 2367 (toll-free in India)

Japan +81 3-4540-5335 (select option 2)

*Select Option 1 for Product Support or Option 2 for FlexNet Operations Cloud Business Critical Emergencies

 

For Products: AdminStudio, App Broker/App Portal, Cloud Management Platform, Columbus, Data Platform, FlexNet Manager, FlexNet Manager for Engineering Applications, Foundation/CloudScape, Optima, SaaS Manager, Spider, Software Vulnerability Manager, Software Vulnerability Research, Technopedia, and Workflow Manager.

North America +1 630-332-5957 (toll)
+1 877-279-3781 (toll-free)
Europe +44 1925 944368 (toll)
+44 800 047 8643 (toll-free)
Asia/Pacific +61 1800 560 584
Japan +81 3-4540-5335
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Revision #:
18 of 18
Last update:
‎May 27, 2020 04:57 PM
Updated by:
 
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