FlexNet Operations Knowledge Base

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FlexNet Operations Knowledge Base

Password finder email going to wrong email address

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One of the reasons for Password finder email going to wrong email address is : Canonical Name (CNAME) defined for the domain in the customer end. How can this be checked? In the Linux box use DIG,PING,TRACERT commands to check. Eg : ping <Custo...
by Flexera ythingalaya Flexera

Incorrect Activation Code in Order Emails

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Question: When do we see Incorrect Activation Code in Order Emails? Answer: We see Incorrect Activation Code in Order Emails in the below scenarios: From the producer portal, 1)When we split the entitlement, the owner of the entitlement doesn't ...
by Flexera ythingalaya Flexera

Converter Template

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Transaction files support two formats: xml and unicode text file.In order to upload a transaction using a Unicode text file, FlexNet Operations provides Convert Templates functionality. You can download the converter template under Administer menu i...
by Flexera ythingalaya Flexera